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For Companies At a Glance
- Tasks: Service advanced Security Systems and deliver exceptional customer service.
- Company: Join Johnson Controls/ADT, a global leader in Fire & Security solutions.
- Benefits: Competitive salary, generous holiday, company vehicle, and ongoing training.
- Why this job: Be part of a team making a real impact on safety worldwide.
- Qualifications: Experience in Fire & Security and a valid driving licence required.
- Other info: Exciting career progression opportunities within a high-performing team.
The predicted salary is between 36000 - 60000 £ per year.
Why join the Johnson Controls/ADT team? We have created the perfect platform for you to progress your career with Johnson Controls, with a range of opportunities available. As well as excellent career progression, you will get:
- Competitive basic salary with excellent additional earnings potential.
- Optional overtime.
- Generous callout payments – Best in the industry.
- Travel Time – Averaging 3% of basic salary.
- Engineering Commission scheme – Averaging 7% of basic salary.
- Sales referral incentive scheme.
- Pension – we match up to 7%.
- 25 days holiday plus bank holidays.
- Company Vehicle, uniform, all PPE, tools and ongoing training provided.
- Industry leading Health & Safety and an employee assistance program.
- Career progression opportunities - newly introduced Engineering career ladder 2022.
- Our team average 20+ years length of service.
- The opportunity to become a valued member of our Winning Team.
- Staff referral scheme up to £2,000.
- Rewards & recognition programmes.
Join a global market leader in Engineering & Integrated Solutions that is revolutionizing the Fire & Security sector with state-of-the-art technology! Johnson Controls boasts an impressive portfolio of renowned fire & security brands like Tyco, ADT, WOT, Esotec, and more. At our ADT brand, we are driven by a passion to make a positive impact on lives worldwide. Together, we provide cutting-edge security solutions that safeguard people and the environment while giving back to our communities. We thrive on solving today’s challenges and continuously ask, “What’s next?”
Step into a role that places you at the forefront of innovative solutions protecting businesses. We are constantly evolving to stay ahead of the competition, and we need forward-thinking individuals who share our mission to create a safer world.
What You Will Do:
As a Service Engineer, you’ll play a crucial role in servicing advanced Security Systems, including Intruder Alarms, Access Control and CCTV Systems. You will deliver top-notch customer service while adhering to industry standards, armed with exceptional technical knowledge. We’re seeking proactive engineers who can anticipate and resolve issues before they escalate. This is an incredible opportunity for skilled engineers to join a high-performing team focused on a specific geographic region, offering unparalleled career advancement within a market-leading brand!
How You Will Do It:
- Deliver outstanding Customer Service that exceeds expectations, forging strong relationships with internal and external customers.
- Service devices with care, ensuring a safe and responsible working environment to prevent injuries, property damage, and wasted materials.
- Efficiently manage your time and prioritize tasks effectively.
- Accurately complete Engineer work reports, handover certificates/BSIA Certificates, or checklists as required.
What We Look For:
Essential:
- Experience in the Fire & Security industry.
- Driving license - manual.
- Ability to lift and climb ladders.
- Had or have previous experience working in a customer-facing environment.
Preferred:
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC.
Service Engineer in Letchworth employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Letchworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the Fire & Security industry, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Service Engineer role.
✨Tip Number 2
Prepare for those interviews by researching Johnson Controls/ADT inside out. Understand their mission and values, and think about how your skills align with their goals. We want to see you shine and show us why you’re the perfect fit for our team!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you articulate your experience in the Fire & Security sector and boost your confidence. We believe in you, so let’s make sure you’re ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board and start your journey with Johnson Controls!
We think you need these skills to ace Service Engineer in Letchworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the Fire & Security industry and any relevant qualifications you hold. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team at Johnson Controls/ADT. Share specific examples of how you've delivered outstanding customer service in the past.
Showcase Your Technical Skills: Since this role requires exceptional technical knowledge, be sure to mention any specific systems you've worked with, like Intruder Alarms or CCTV Systems. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our Winning Team!
How to prepare for a job interview at Johnson Controls
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to security systems, especially intruder alarms, access control, and CCTV. Familiarise yourself with the latest technologies and industry standards, as this will show your passion and commitment to the role.
✨Customer Service is Key
Since the role involves a lot of customer interaction, prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues proactively or went above and beyond for a client – these stories will resonate well with the interviewers.
✨Time Management Matters
Be ready to discuss how you manage your time and prioritise tasks effectively. You might be asked situational questions, so think of specific instances where you had to juggle multiple responsibilities and how you handled them successfully.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, career progression opportunities, or the company's approach to new technologies in the fire and security sector. It shows you're genuinely interested in the role and the company.
