At a Glance
- Tasks: Provide top-notch engineering services for advanced security systems like CCTV and Access Control.
- Company: Join Johnson Controls, a leader in innovative security solutions.
- Benefits: Dynamic work environment, growth opportunities, and a chance to make a real impact.
- Other info: Opportunity to work independently and collaboratively in a trusted, customer-focused role.
- Why this job: Be part of a team that engineers peace of mind through cutting-edge technology.
- Qualifications: Experience with integrated systems and excellent communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Why join our team at Johnson Controls? We are at the forefront of cutting-edge security innovation, specialising in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high-profile environments. We don’t just install technology—we engineer peace of mind. By combining our proprietary systems with best-of-breed technologies and meticulous project management, we deliver fully integrated, turn-key solutions tailored to each unique site. Our team conducts comprehensive threat and vulnerability assessments to ensure every solution is both precise and future-proof. What sets us apart is our deep expertise in high-end surveillance and bespoke installation techniques.
If you’re passionate about innovation, precision, and making a real impact in the world of security, you’ll thrive here.
What you will do
As a Systems Engineer at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance and service delivery across CCTV, Access Control, and Intruder Alarm systems. You will ensure that all work meets or exceeds our customers’ expectations and that Johnson Controls is seen as a trusted partner in delivering world-class engineering solutions. In this role, you will take full ownership of all engineering service activities, planned and preventative maintenance, and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept. As an integral member of the Services and Maintenance Team, your ability to work proactively, independently, and as part of a wider team is critical. You will support the team by offering your expertise when responding to technical faults, while working closely with both new and existing customers to maintain, optimise, and enhance their systems. Additionally, you will be required to participate in the on-call rota to provide 24/7 engineering support.
How You Will Do It:
- Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
- Manage system maintenance tasks and monitor all installed systems and infrastructure.
- Ensure that solutions and services meet or exceed customer expectations.
- Complete all project and service-related documentation to meet business timelines and operational standards.
- Adhere to Johnson Controls’ procedures and Health & Safety policies.
What We’re Looking For:
- Strong experience in integrated enterprise-level systems, including:
- CCTV
- Intruder Alarm Systems
- Perimeter Detection
- Access Control
- Video Intercom Systems
- Hands-on experience with technologies such as: Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
- Experience with high-end CCTV cameras (Bosch, Axis, Optical/Thermal imaging).
- Experience with Grade 3 Intruder Alarm installations (Galaxy, Texecom, and peripherals).
- Familiarity with Senstar Omnitrax/Fibre Patrol and Fibre Optic systems (desirable but not essential).
- Excellent communication skills, both internally and externally with customers.
- Self-driven, enthusiastic, and able to work independently.
- Professional demeanor and customer-centric approach.
Capabilities
- Willing to travel and spend time away from home.
- Self-motivated with a positive, customer-focused attitude.
- Proven ability to deliver high-quality customer engineering services.
- Reliable and capable of working both autonomously and as part of a team.
- Must be able to achieve and maintain government-level SC clearance.
At Johnson Controls, we offer you a challenging and dynamic environment where you can grow your expertise and contribute to a world-leading organization. Join us in shaping the future of engineering services and delivering innovative solutions that create a safer, smarter, and more sustainable world. Apply now to become part of our team!
Service Engineer in Latimer employer: Johnson Controls
At Johnson Controls, we pride ourselves on being a leader in security innovation, offering our Service Engineers a dynamic work environment that fosters professional growth and collaboration. Our commitment to cutting-edge technology and exceptional service delivery ensures that you will be part of a team that not only values your expertise but also empowers you to make a meaningful impact in safeguarding high-profile environments. With a strong focus on employee development and a culture that encourages innovation, joining us means becoming part of a trusted partner in delivering world-class engineering solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Latimer
✨Tip Number 1
Network like a pro! Reach out to current employees at Johnson Controls on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing a role as a Service Engineer.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about CCTV, Access Control, and Intruder Alarm systems. We want to see your passion for security innovation shine through!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've tackled technical issues or improved system performance. This will demonstrate your hands-on experience and customer-centric approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Johnson Controls.
We think you need these skills to ace Service Engineer in Latimer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with integrated systems like CCTV and Access Control. We want to see how your skills align with our mission of delivering top-notch security solutions.
Showcase Your Communication Skills:Since communication is key in this role, don’t forget to mention any experiences where you’ve effectively collaborated with customers or internal teams. We love seeing candidates who can keep everyone in the loop!
Highlight Relevant Experience:Be sure to detail your hands-on experience with technologies like Genetec or Bosch cameras. We’re looking for specific examples that demonstrate your expertise in high-end surveillance and installation techniques.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Johnson Controls
✨Know Your Tech
Familiarise yourself with the specific technologies mentioned in the job description, like CCTV and Intruder Alarm systems. Be ready to discuss your hands-on experience with these systems and how you've used them to solve problems in the past.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with customers and team members in previous positions. Think about times when you had to explain complex technical issues in a simple way.
✨Demonstrate Proactivity
Be prepared to share instances where you took initiative in your previous roles. Whether it was identifying a potential issue before it became a problem or suggesting improvements to existing processes, showing that you can work independently and proactively will impress the interviewers.
✨Understand the Company’s Mission
Research Johnson Controls and understand their mission of delivering intelligent security solutions. Be ready to discuss how your values align with theirs and how you can contribute to their goal of engineering peace of mind for their customers.
