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- Tasks: Support sales operations by managing quotes, customer communication, and order management.
- Company: Join a global leader in Fire Detection with a dynamic team.
- Benefits: Enjoy flexible hours, mentorship, and hands-on experience with industry tools.
- Why this job: Gain valuable skills while making a real impact in a supportive environment.
- Qualifications: Strong communication skills and a willingness to learn; training provided.
- Other info: Part-time role at 20 hours per week, perfect for students.
Job Title: Intern Inside Sales Intern – Part Time – 20 hours per week.
Location: Manchester – UK
Reporting to: Sales Director – Northern Europe
About the Role
As an Inside Sales Intern in our Fire Detection team, you will support the quotation process, customer communication, and order management. You will be a key part of our inside sales operations, working closely with the sales team to deliver fast, accurate, and professional service to our customers.
Key Responsibilities
- Support preparation of customer quotations and proposals using SAP and internal tools
- Handle incoming quote requests from customers and distribute to relevant sales personnel
- Update CRM/Salesforce with quotation status, customer feedback, and opportunity progress
- Assist in follow-up communication with customers regarding quotes and open opportunities
- Coordinate with Sales, Technical, and Customer Service teams to ensure accurate and timely responses
- Maintain pricing databases and documentation for Fire Detection products
- Assist with report generation and performance tracking
What We\’re Looking For
- Strong communication and organizational skills
- Willingness to learn product knowledge (Fire Detection systems)
- Ability to manage multiple tasks and prioritize effectively
- Comfortable using Excel, Outlook, and business systems (training on SAP/Salesforce will be provided)
- A positive, proactive, and team-oriented attitude
- Fluent in English (written and verbal); additional languages are a plus, like Danish, Swedish, Czech, Dutch but not essential.
What We Offer
- A dynamic internship in a global company and industry-leading team
- Direct mentorship from experienced professionals in the Fire Detection market
- Hands-on experience with SAP, Salesforce, and real-world sales processes
- A chance to work on meaningful projects with measurable impact
- A flexible and inclusive working environment
Intern Inside Sales Specialist - Part Time employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intern Inside Sales Specialist - Part Time
✨Tip Number 1
Familiarise yourself with Fire Detection systems and the specific products we offer. Understanding the basics will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, as you'll be interacting with customers and team members regularly. Practising clear and concise communication can set you apart from other candidates.
✨Tip Number 3
Get comfortable with CRM tools like Salesforce. Even though training will be provided, having a basic understanding of how these systems work can demonstrate your initiative and readiness to learn.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in the past. This will highlight your ability to prioritise effectively, which is crucial for this role.
We think you need these skills to ace Intern Inside Sales Specialist - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Inside Sales Intern role. Emphasise your communication and organisational skills, as well as any experience with customer service or sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn about Fire Detection systems and how your proactive attitude makes you a great fit for the team.
Highlight Technical Skills: If you have experience with Excel, Outlook, or any CRM systems, be sure to mention this in your application. Even if you haven't used SAP or Salesforce before, express your eagerness to learn these tools during your internship.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Inside Sales role.
How to prepare for a job interview at Johnson Controls
✨Research the Company
Before your interview, take some time to learn about the company and its products, especially in the Fire Detection sector. Understanding their mission, values, and recent developments will help you answer questions more effectively and show your genuine interest.
✨Prepare for Common Questions
Anticipate questions related to your communication skills, organisational abilities, and how you handle multiple tasks. Be ready to provide examples from your past experiences that demonstrate these skills, even if they come from academic or volunteer work.
✨Show Your Willingness to Learn
Since this role involves learning about Fire Detection systems and using tools like SAP and Salesforce, express your eagerness to learn. Mention any relevant coursework or experiences that showcase your ability to pick up new skills quickly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, what a typical day looks like for an Inside Sales Intern, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is right for you.
