At a Glance
- Tasks: Install cutting-edge security systems like alarms and CCTV while providing top-notch customer service.
- Company: Join ADT, a leader in fire and security solutions with a passion for making a difference.
- Benefits: Competitive salary, overtime, generous holidays, and a company vehicle with all necessary tools provided.
- Why this job: Be part of a team that protects people and communities while advancing your career.
- Qualifications: Experience in the fire and security industry and a valid driving licence are essential.
- Other info: Enjoy excellent career progression opportunities and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Johnson Controls A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.
As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.
This position is working for our ADT brand. At ADT, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving todays challenges while constantly asking whats next?
We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, were constantly evolving. To help us do this, we need people who think the same; people with the desire to play their part in making the world a safer place.
What you will do
Our Installation Engineers are involved in installing Security Systems i.e. Intruder Alarms, Access Systems, and CCTV. The successful engineers will install Security systems to the relevant industry standards, providing exceptional customer service with industry-leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time-served Engineer to work within a high-performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market-leading brand, with incomparable career opportunities.
How you will do it
- Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
- To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
- Ensuring your time is managed efficiently and jobs are prioritized correctly.
- Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for
Essential:-
- Experience within Fire & Security industry
- Driving license
- Ability to lift and climb ladders
- Had or have previous experience working in a customer-facing environment
Preferred:-
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC
Why work for ADT?
We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as excellent career progression, you will get:-
- Competitive basic salary with excellent additional earnings potential
- Overtime averaging 250 hours per year
- Generous callout payments Best in the industry
- Travel Time Averaging 5% of basic salary
- Engineering Commission scheme Averaging 3% of basic salary
- Sales referral incentive scheme
- Pension we match up to 7%
- 25 days holiday plus bank holidays
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Industry-leading Health & Safety and an employee assistance program
- Career progression opportunities – newly introduced Engineering career ladder 2022
- Our team average 20+ years length of service
- The opportunity to become a valued member of our Winning Team
- Staff referral scheme up to £2,000.00
- Rewards & recognition programmes
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Install Engineer employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Install Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at ADT. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience with security systems. Bring examples of your work or even a portfolio if you can!
✨Tip Number 3
Prepare for interviews by researching ADT and their products. Understand their values and how they impact communities. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining ADT and becoming part of our mission to make the world a safer place.
We think you need these skills to ace Install Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Installation Engineer role. Highlight your experience in the Fire & Security industry and any relevant qualifications you have. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills: Since this role involves a lot of customer interaction, don’t forget to showcase your customer service experience. We love candidates who can build strong relationships and exceed expectations, so let that shine through in your application!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Johnson Controls
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to security systems, especially intruder alarms, access systems, and CCTV. Familiarise yourself with the latest industry standards and technologies that Johnson Controls uses. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer-facing roles. Think of specific examples where you went above and beyond to meet customer needs. Highlighting your ability to build relationships will resonate well with the interviewers.
✨Time Management Matters
The job requires efficient time management and prioritisation of tasks. Be ready to share how you've successfully managed your time in past roles, perhaps by using specific tools or techniques. This will demonstrate your ability to handle the demands of the position effectively.
✨Safety First
As an Installation Engineer, safety is paramount. Be prepared to discuss your understanding of health and safety protocols in the workplace. Mention any relevant training or certifications you have, like the 18th edition or NVQ, to show that you take safety seriously and are committed to working responsibly.