Service Engineer in Hawthorn

Service Engineer in Hawthorn

Hawthorn Full-Time 35000 - 45000 £ / year (est.) No home office possible
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Johnson Controls

At a Glance

  • Tasks: Provide exceptional engineering services for CCTV, Access Control, and Intruder Alarm systems.
  • Company: Join Johnson Controls, a leader in cutting-edge security innovation.
  • Benefits: Dynamic environment with opportunities for growth and professional development.
  • Why this job: Make a real impact in the world of security and engineering.
  • Qualifications: Experience with integrated systems and excellent communication skills required.
  • Other info: Be part of a trusted team delivering world-class engineering solutions.

The predicted salary is between 35000 - 45000 £ per year.

Why join our team at Johnson Controls? We are at the forefront of cutting-edge security innovation, specialising in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high-profile environments. We don’t just install technology—we engineer peace of mind. By combining our proprietary systems with best-of-breed technologies and meticulous project management, we deliver fully integrated, turn-key solutions tailored to each unique site. Our team conducts comprehensive threat and vulnerability assessments to ensure every solution is both precise and future-proof. What sets us apart is our deep expertise in high-end surveillance and bespoke installation techniques.

If you’re passionate about innovation, precision, and making a real impact in the world of security, you’ll thrive here.

What you will do

As a Systems Engineer at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance and service delivery across CCTV, Access Control, and Intruder Alarm systems. You will ensure that all work meets or exceeds our customers’ expectations and that Johnson Controls is seen as a trusted partner in delivering world-class engineering solutions. In this role, you will take full ownership of all engineering service activities, planned and preventative maintenance, and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept. As an integral member of the Services and Maintenance Team, your ability to work proactively, independently, and as part of a wider team is critical. You will support the team by offering your expertise when responding to technical faults, while working closely with both new and existing customers to maintain, optimise, and enhance their systems. Additionally, you will be required to participate in the on-call rota to provide 24/7 engineering support.

How You Will Do It:

  • Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
  • Manage system maintenance tasks and monitor all installed systems and infrastructure.
  • Ensure that solutions and services meet or exceed customer expectations.
  • Complete all project and service-related documentation to meet business timelines and operational standards.
  • Adhere to Johnson Controls’ procedures and Health & Safety policies.

What We’re Looking For:

  • Strong experience in integrated enterprise-level systems, including:
  • CCTV
  • Intruder Alarm Systems
  • Perimeter Detection
  • Access Control
  • Video Intercom Systems
  • Hands-on experience with technologies such as: Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
  • Experience with high-end CCTV cameras (Bosch, Axis, Optical/Thermal imaging).
  • Experience with Grade 3 Intruder Alarm installations (Galaxy, Texecom, and peripherals).
  • Familiarity with Senstar Omnitrax/Fibre Patrol and Fibre Optic systems (desirable but not essential).
  • Excellent communication skills, both internally and externally with customers.
  • Self-driven, enthusiastic, and able to work independently.
  • Professional demeanor and customer-centric approach.
  • Capabilities

    • Willing to travel and spend time away from home.
    • Self-motivated with a positive, customer-focused attitude.
    • Proven ability to deliver high-quality customer engineering services.
    • Reliable and capable of working both autonomously and as part of a team.
    • Must be able to achieve and maintain government-level SC clearance.

    At Johnson Controls, we offer you a challenging and dynamic environment where you can grow your expertise and contribute to a world-leading organization. Join us in shaping the future of engineering services and delivering innovative solutions that create a safer, smarter, and more sustainable world. Apply now to become part of our team!

    Service Engineer in Hawthorn employer: Johnson Controls

    At Johnson Controls, we pride ourselves on being a leader in security innovation, offering our employees a dynamic work environment that fosters growth and collaboration. Our commitment to excellence is reflected in our supportive culture, where team members are encouraged to develop their skills and contribute to cutting-edge projects that make a real difference. With opportunities for professional development and a focus on employee well-being, joining our team means becoming part of a mission-driven organisation dedicated to engineering peace of mind in high-profile environments.
    Johnson Controls

    Contact Detail:

    Johnson Controls Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Engineer in Hawthorn

    ✨Tip Number 1

    Network like a pro! Reach out to current employees at Johnson Controls on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

    ✨Tip Number 2

    Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about CCTV, Access Control, and Intruder Alarm systems. Show them you’re not just a candidate, but a future expert in their team!

    ✨Tip Number 3

    Don’t forget to showcase your problem-solving skills! Be ready to discuss past experiences where you’ve tackled technical challenges. This will highlight your ability to deliver high-quality engineering services.

    ✨Tip Number 4

    Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Johnson Controls family.

    We think you need these skills to ace Service Engineer in Hawthorn

    CCTV Systems
    Intruder Alarm Systems
    Access Control Systems
    Perimeter Detection
    Video Intercom Systems
    Genetec
    Gallagher
    Milestone
    FLIR Latitude
    ProWatch
    Commend
    High-end CCTV Cameras
    Galaxy Intruder Alarm
    Texecom
    Customer Communication Skills

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with integrated systems like CCTV and Access Control. We want to see how your skills align with our mission of delivering top-notch security solutions.

    Showcase Your Communication Skills: Since communication is key in this role, don’t forget to mention any experiences where you’ve effectively collaborated with customers or internal teams. We love seeing examples of how you’ve maintained excellent communication in past roles!

    Highlight Your Technical Expertise: Be sure to include any hands-on experience you have with technologies like Genetec or Bosch cameras. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

    How to prepare for a job interview at Johnson Controls

    ✨Know Your Tech

    Familiarise yourself with the specific technologies mentioned in the job description, like CCTV systems and access control. Be ready to discuss your hands-on experience with these systems and how you've tackled challenges in the past.

    ✨Showcase Your Communication Skills

    Since communication is key in this role, prepare examples of how you've effectively collaborated with customers and internal teams. Highlight situations where your communication made a difference in project outcomes or customer satisfaction.

    ✨Demonstrate Problem-Solving Abilities

    Think of scenarios where you had to troubleshoot technical issues or manage system maintenance tasks. Be prepared to explain your thought process and the steps you took to resolve those issues, showcasing your proactive approach.

    ✨Understand the Company Culture

    Research Johnson Controls and their mission to deliver innovative security solutions. Be ready to express why you're passionate about their work and how your values align with theirs, especially regarding customer-centric service and engineering excellence.

    Service Engineer in Hawthorn
    Johnson Controls
    Location: Hawthorn
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