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For Companies At a Glance
- Tasks: Service Fire Alarm Systems and provide exceptional customer service.
- Company: Join Johnson Controls, a leader in Fire & Security solutions.
- Benefits: Competitive salary, overtime options, 25 days holiday, and attractive pension.
- Why this job: Make a real impact on safety while advancing your career.
- Qualifications: Experience in Fire & Security and a valid driving licence required.
- Other info: Dynamic team environment with excellent career progression opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Service Engineer Fire
At Johnson Controls, we provide an opportunity to shape a safer and sustainable world while enjoying a fulfilling career.
- £35,709 + optional overtime, Travel, On call & Commission
- 25 Days Holiday + Bank Holidays
- Van, tools and uniform supplied
- Attractive pension with up to 7% contribution
- Career progression opportunities
Johnson Controls A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.
As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.
This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving todays challenges while constantly asking whats next?
We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, were constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.
What you will do
Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.
How you will do it
- Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
- To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
- Ensuring your time is managed efficiently and jobs are prioritised correctly.
- Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for
Essential:
- Experience within Fire & Security industry
- Driving license
- Ability to lift and climb ladders
- Had or have previous experience working in a customer facing environment
Preferred:
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
#RMDFL
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Fire Service Engineer employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Johnson Controls and their ADT brand. Understand their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in making a positive impact.
✨Tip Number 3
Practice your technical knowledge! Brush up on fire alarm systems and relevant industry standards. Being able to discuss these confidently will set you apart from other candidates and show you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Fire Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fire Service Engineer role. Highlight your experience in the Fire & Security industry and any relevant qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about making the world a safer place and how you can contribute to our team at ADT. Keep it engaging and personal – we love to see your personality!
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight your customer service experience. Share examples of how you've exceeded customer expectations in the past – we value those who can build strong relationships!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Johnson Controls
✨Know Your Fire Safety Stuff
Brush up on your knowledge of fire alarm systems and relevant industry standards. Be ready to discuss specific technologies and practices you’ve worked with, as this will show your technical expertise and passion for the field.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided exceptional service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this will highlight your commitment to customer satisfaction.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss how you identify and rectify issues before they escalate. Share specific examples from your previous roles where your proactive approach made a difference, as this aligns perfectly with what Johnson Controls is looking for.
✨Time Management Matters
Think about how you prioritise tasks and manage your time effectively. Be ready to share strategies you use to ensure jobs are completed efficiently, as this will demonstrate your ability to handle the demands of the role.
