At a Glance
- Tasks: Provide top-notch engineering services for security systems like CCTV and fire alarms.
- Company: Join Johnson Controls, a leader in innovative security solutions.
- Benefits: Dynamic work environment with opportunities for growth and development.
- Other info: Be part of a team that values innovation and customer satisfaction.
- Why this job: Make a real impact in security while working with cutting-edge technology.
- Qualifications: Experience with integrated systems and excellent communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Why join our team at Johnson Controls? We are at the forefront of cutting-edge security innovation, specialising in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high-profile environments. We don’t just install technology—we engineer peace of mind.
As a Systems Engineer at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance and service delivery across CCTV, Access Control, Intruder Alarm, and Fire Systems. You will ensure that all work meets or exceeds our customers’ expectations and that Johnson Controls is seen as a trusted partner in delivering world-class engineering solutions.
In this role, you will take full ownership of all engineering service activities, planned and preventative maintenance, and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept.
Additionally, you will be required to participate in the on-call rota to provide 24/7 engineering support.
How You Will Do It:
- Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
- Manage system maintenance tasks and monitor all installed systems and infrastructure.
- Ensure that solutions and services meet or exceed customer expectations.
- Complete all project and service-related documentation to meet business timelines and operational standards.
- Adhere to Johnson Controls’ procedures and Health & Safety policies.
What We’re Looking For:
- Strong experience in integrated enterprise-level systems, including CCTV, Intruder Alarm Systems, Perimeter Detection, Access Control, Video Intercom Systems, and Fire Systems.
- Hands-on experience with technologies such as Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
- Experience with high-end CCTV cameras (Bosch, Axis, Optical/Thermal imaging).
- Experience with Grade 3 Intruder Alarm installations (Galaxy, Texecom, and peripherals).
- Excellent communication skills, both internally and externally with customers.
- Self-driven, enthusiastic, and able to work independently.
- Professional demeanor and customer-centric approach.
Capabilities:
- Self-motivated with a positive, customer-focused attitude.
- Proven ability to deliver high-quality customer engineering services.
- Reliable and capable of working both autonomously and as part of a team.
- Must be able to achieve and maintain government-level SC clearance.
At Johnson Controls, we offer you a challenging and dynamic environment where you can grow your expertise and contribute to a world-leading organization. Join us in shaping the future of engineering services and delivering innovative solutions that create a safer, smarter, and more sustainable world.
Fire and Security Service Engineer employer: Johnson Controls
At Johnson Controls, we pride ourselves on being a leader in security innovation, offering our employees a dynamic work environment that fosters growth and collaboration. Our commitment to employee development is matched by our focus on delivering cutting-edge solutions in high-profile settings, ensuring that you not only contribute to meaningful projects but also enhance your skills in a supportive culture. Join us to be part of a team that values precision, customer satisfaction, and the opportunity to make a real impact in the world of engineering services.
StudySmarter Expert Advice🤫
We think this is how you could land Fire and Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Johnson Controls on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing a role in the team.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to CCTV, Intruder Alarms, and Fire Systems. Be ready to discuss how you've tackled similar challenges in the past—show us your problem-solving skills!
✨Tip Number 3
Don’t forget to showcase your customer-centric approach during interviews. Share examples of how you’ve gone above and beyond for clients in previous roles. We want to see that you can engineer peace of mind for our customers!
✨Tip Number 4
Apply directly through our website for the best chance of getting noticed. Tailor your application to highlight your hands-on experience with the technologies we use, and let us know why you're passionate about security innovation!
We think you need these skills to ace Fire and Security Service Engineer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with integrated systems like CCTV and Intruder Alarms. We want to see how your skills align with our mission of delivering top-notch security solutions.
Showcase Your Communication Skills:Since communication is key in this role, don’t forget to mention any experiences where you’ve effectively collaborated with customers or internal teams. We love seeing candidates who can keep everyone in the loop!
Highlight Your Technical Expertise:Be sure to include any hands-on experience you have with technologies like Genetec or Bosch cameras. We’re looking for someone who knows their stuff and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Johnson Controls!
How to prepare for a job interview at Johnson Controls
✨Know Your Tech
Familiarise yourself with the specific technologies mentioned in the job description, like CCTV systems and fire alarms. Be ready to discuss your hands-on experience with these systems and how you've tackled challenges in the past.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated technical information to non-technical stakeholders.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to troubleshoot or resolve technical issues. Be prepared to walk through your thought process during the interview, showcasing your analytical skills and customer-centric approach.
✨Understand the Company Culture
Research Johnson Controls and their mission. Show enthusiasm for their commitment to innovation and customer service. Tailor your responses to reflect how your values align with theirs, making it clear why you want to be part of their team.
