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For Companies At a Glance
- Tasks: Service and maintain fire extinguishers while ensuring compliance with safety standards.
- Company: Join Johnson Controls, a leader in fire safety solutions.
- Benefits: Enjoy competitive pay, overtime, a company vehicle, and 25 days holiday.
- Why this job: Be part of a supportive team with great training and long-term career growth.
- Qualifications: Experience in servicing fire extinguishers is preferred; training provided for the right candidate.
- Other info: Work independently in a fixed site environment with a focus on customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
What You Will Do
Johnson Controls is looking for a Fire Extinguisher Service Engineer to join our team on-site in Ashford, Kent. You will be responsible for servicing, maintaining, and replacing portable fire extinguishers and associated equipment in line with British Standards and company procedures. You’ll ensure compliance, provide excellent customer service, and maintain safety standards at all times. This role is ideal for someone self-motivated, detail-oriented, and confident working independently in a fixed site environment.
What We Offer
- Competitive salary
- Overtime rates and door-to-door travel pay
- Call-out rota payment
- Company vehicle, fuel card, and PPE provided
- 25 days of paid holiday plus all bank holidays
- Paid sick leave
- Comprehensive benefits package including (Pension with matched contributions, Life assurance, Employee assistance programme, Employee referral scheme, Discounts with high street brands, Cycle to work scheme, Discounts on Johnson Controls security products)
- Extensive on-the-job and cross-training opportunities with outstanding resources
- Supportive and collaborative team environment
- Access to business resource groups
- Training on our company values and product range
- Company equipment provided for all jobs
- Long-term career development opportunities
How You Will Do It
- Carry out routine servicing, maintenance, and commissioning of portable fire extinguishers
- Inspect and maintain a range of fire safety equipment to ensure compliance with current regulations (BS5306)
- Accurately complete service paperwork and reports on-site
- Communicate with the client team to ensure satisfaction and resolve queries professionally
- Participate in a site-specific call-out rota, if applicable
- Ensure all work is carried out in line with health & safety legislation and Johnson Controls’ safety standards
- Represent Johnson Controls positively and professionally, promoting our values and delivering excellent service
What We Look For
- Previous experience servicing fire extinguishers (ideally BS5306 qualified)
- Strong customer service and communication skills
- Full UK driving licence (essential, for initial training/travel if required)
- Ability to work independently in a static, site-based role
- High attention to detail and commitment to health & safety
- Additional fire protection system experience (e.g. fire blankets, hose reels) is desirable but not essential – training can be provided
#LI-JB3
#LI-Onsite
Fire Alarm Service Engineer employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service Engineer
✨Tip Number 1
Familiarise yourself with British Standards, particularly BS5306, as this is crucial for the role. Understanding these standards will not only help you in your day-to-day tasks but also demonstrate your commitment to compliance during interviews.
✨Tip Number 2
Highlight any previous experience you have with fire safety equipment, especially if you've worked with portable fire extinguishers. Be ready to discuss specific scenarios where you ensured compliance and customer satisfaction.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully resolved customer queries or issues. This will be key in demonstrating your ability to provide excellent customer service.
✨Tip Number 4
Since this role requires working independently, think about times when you've successfully managed tasks on your own. Be ready to share these experiences to illustrate your self-motivation and attention to detail.
We think you need these skills to ace Fire Alarm Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Fire Alarm Service Engineer position. Tailor your application to highlight relevant experience and skills that match what Johnson Controls is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with servicing fire extinguishers or similar equipment. Mention specific qualifications, such as being BS5306 qualified, and any customer service experience that showcases your communication skills.
Showcase Your Skills: Make sure to include examples of your attention to detail and commitment to health and safety in your application. Use specific instances where you ensured compliance with regulations or provided excellent customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work for Johnson Controls and how you align with their values.
How to prepare for a job interview at Johnson Controls
✨Know Your Standards
Familiarise yourself with British Standards, particularly BS5306, as this is crucial for the role. Being able to discuss these standards confidently will show your expertise and commitment to compliance.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This position requires strong communication skills, so be ready to showcase your ability to resolve queries professionally.
✨Highlight Relevant Experience
If you have previous experience servicing fire extinguishers or related equipment, make sure to highlight this during the interview. Discuss specific tasks you’ve performed and any relevant qualifications you hold.
✨Showcase Your Attention to Detail
Since this role demands a high level of detail orientation, prepare to discuss situations where your attention to detail made a difference. This could include completing service paperwork accurately or ensuring compliance with safety standards.
