At a Glance
- Tasks: Deliver advanced virtual refrigeration services and diagnose chiller systems remotely.
- Company: Join Johnson Controls, a global leader in energy efficiency and building systems.
- Benefits: Enjoy competitive salary, 25 days leave, private healthcare, and ongoing training.
- Other info: Collaborative culture with excellent career growth opportunities.
- Why this job: Shape the future of digital services with AI and make a real impact.
- Qualifications: Experience in diagnosing refrigeration systems and strong IT skills required.
The predicted salary is between 45000 - 55000 € per year.
As a Remote Chiller Diagnostics / Refrigeration Specialist, you will play a key role in delivering advanced virtual refrigeration and chiller services across the UK. You will build strong customer relationships by deeply understanding our HVAC service model and each customer’s specific operational needs. Working closely with an international team of Solution Engineers, you will support preventive, proactive and predictive maintenance strategies while helping shape the future of digital services, including artificial intelligence and machine learning–enabled diagnostics. The role involves regular customer interaction, remote analysis and on-site engagement when required.
What We Offer
- Competitive salary plus bonus plan
- 25 days annual leave plus bank holidays
- Pension scheme
- Private healthcare and Life insurance
- Employee Assistance Programme
- Employee referral scheme
- Employee discounts
- Cycle to Work scheme
- Discounts on Johnson Controls products
- Ongoing training and career development opportunities
- Supportive, collaborative and safety-driven culture
How You Will Do It
- Review the Connected Equipment Portal, analyse performance data and produce reports and recommendations for customers and internal teams
- Diagnose complex refrigeration and chiller systems remotely and on site
- Deliver virtual, advanced and innovative refrigeration services
- Carry out preventive, proactive and predictive maintenance activities, including detailed troubleshooting
- Provide feedback on chiller serviceability and Connected Equipment Portal functionality
- Collaborate with field service teams and support the connection and commissioning of refrigeration systems
- Develop area-specific playbooks for virtual service delivery
- Advise customers using system data and site assessments, proposing upgrades, retrofits and improvements
- Support sales teams with technical recommendations
- Communicate clearly with internal and external stakeholders to ensure high customer satisfaction
- Coordinate with local support centres when issues arise
- Plan and deliver training on virtual chiller diagnostics and digital tools
- Contribute to the OpenBlue platform roadmap and continuous improvement initiatives
What We Are Looking For
Required
- Solid experience diagnosing, maintaining and troubleshooting refrigeration and chiller systems
- Strong knowledge of HVAC systems, building automation and energy management systems
- Ability to resolve complex technical issues and engage confidently with customers
- Good IT skills and confidence using digital platforms and apps
- Willingness to travel within the UK
Beneficial
- Experience with remote or virtual diagnostics
- Knowledge of vibration, oil, refrigerant or motor current analysis
- Exposure to AI- or data-driven maintenance solutions
- Training or mentoring experience
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
EOC Solution Lead Chillers employer: Johnson Controls
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. As an EOC Solution Lead Chillers, you will benefit from competitive compensation, comprehensive health benefits, and ongoing training opportunities, all while working remotely to deliver innovative refrigeration solutions across the UK. Join us in shaping the future of digital services in a company that values your contributions and fosters a safety-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land EOC Solution Lead Chillers
✨Tip Number 1
Get to know the company inside out! Research Johnson Controls and their HVAC service model. Understanding their values and how they operate will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since you'll be diagnosing complex refrigeration systems, brush up on your troubleshooting techniques. Maybe even set up a mock scenario with a friend to simulate customer interactions and problem-solving.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the world of advanced refrigeration services.
We think you need these skills to ace EOC Solution Lead Chillers
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the EOC Solution Lead Chillers role. Highlight your experience with refrigeration and chiller systems, and don’t forget to mention any relevant skills in HVAC and digital platforms. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your customer relationship skills and any experience with remote diagnostics.
Showcase Your Technical Skills:In your application, make sure to showcase your technical skills clearly. Whether it's diagnosing complex systems or using digital tools, we want to know how you can contribute to our innovative services. Don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Johnson Controls
✨Know Your Stuff
Make sure you brush up on your knowledge of refrigeration and chiller systems. Be ready to discuss specific troubleshooting techniques and maintenance strategies you've used in the past. This will show that you’re not just familiar with the theory but have practical experience too.
✨Understand the Company Culture
Johnson Controls values a supportive and collaborative culture. Research their approach to customer relationships and digital services. During the interview, highlight how your values align with theirs and share examples of how you've worked well in team settings.
✨Prepare for Technical Questions
Expect to face some technical questions related to HVAC systems and digital diagnostics. Practice explaining complex concepts in simple terms, as you’ll need to communicate effectively with customers and colleagues alike. Use real-life scenarios to demonstrate your problem-solving skills.
✨Show Enthusiasm for Innovation
Since the role involves advanced virtual services and AI-driven solutions, express your excitement about these technologies. Share any relevant experiences you have with digital tools or innovative maintenance solutions, and be prepared to discuss how you can contribute to the future of their services.
