Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of engineers to deliver exceptional service and ensure safety and compliance.
- Company: Join a dynamic company focused on customer satisfaction and team performance.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by leading a dedicated team and building strong customer relationships.
- Qualifications: Experience in team leadership and a passion for delivering outstanding service.
- Other info: Opportunity to grow your career in a fast-paced and rewarding environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers – with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to hear from you!
What you’ll do:
- Lead, coach and manage a team of field engineers across multiple sites
- Ensure safety, compliance, and outstanding service are maintained at all times
- Support and supervise performance to meet operational KPIs and customer expectations
- Build strong customer relationships and manage any on-site issues or complaints
- Monitor budget performance, cost control, and identify efficiency opportunities
- Coordinate call-out rotas, equipment, fleet use, and engineer schedules
- Identify training needs, onboard new engineers, and support succession planning
- Act as a key support to the Service Delivery Manager when required
Field Delivery Manager in Edinburgh employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Delivery Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Field Delivery Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its key clients. Show us you understand their needs and how you can lead a team to deliver exceptional service. Tailor your examples to highlight your experience in managing teams and driving performance.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it gives you a better chance of standing out in the crowd. So, what are you waiting for? Get your application in!
We think you need these skills to ace Field Delivery Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading teams and delivering exceptional service. We want to see how you've driven performance and managed customer relationships in previous roles.
Showcase Your Leadership Skills: In your cover letter, give us examples of how you've coached and managed teams effectively. We’re keen to hear about your approach to ensuring safety and compliance while maintaining outstanding service.
Highlight Relevant Achievements: Don’t just list your responsibilities; tell us about your achievements! Whether it’s meeting operational KPIs or improving efficiency, we love to see quantifiable results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Johnson Controls
✨Know Your Team Dynamics
Before the interview, take some time to understand how to lead and manage a team effectively. Be ready to discuss your leadership style and how you’ve successfully coached teams in the past. Think about specific examples where you’ve driven performance and ensured safety.
✨Understand Customer Relationships
Since this role focuses heavily on building strong customer relationships, prepare to share experiences where you’ve managed client expectations or resolved on-site issues. Highlight your communication skills and how you’ve turned challenges into opportunities for better service delivery.
✨Showcase Your Operational Savvy
Brush up on your knowledge of operational KPIs and budget management. Be prepared to discuss how you’ve monitored performance and identified efficiency opportunities in previous roles. This will show that you’re not just a people manager but also someone who understands the business side of things.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about potential challenges you might face in this role, such as coordinating schedules or handling complaints, and prepare your thought process on how you would tackle these situations effectively.
