At a Glance
- Tasks: Provide technical support for security systems across multiple sites.
- Company: Join Johnson Controls, a leader in creating safe and sustainable environments.
- Benefits: Competitive pay, growth opportunities, and a chance to make a difference.
- Why this job: Be part of a team that shapes the future of security technology.
- Qualifications: Experience in security systems and customer-facing roles required.
- Other info: Dynamic role with travel around Leeds, Sheffield, and Doncaster.
The predicted salary is between 36000 - 60000 £ per year.
We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.
What you will do:
- The role of the onsite Service engineer for a large blue chip company covering 6 to 8 sites around Leeds, Sheffield and Doncaster.
- You will provide technical support on Bosch CCTV, Lenel Access Control systems and other Integrated systems to deliver a service that meets the requirements of the design specification while remaining sensitive to costs and service delivery timescales.
How you will do it:
- You will assist in supporting and troubleshooting enterprise level security systems.
- Assisting the blue-chip client with face-to-face interaction regarding clients’ technical queries and support on their in-house projects.
- Ensure the system is serviced and functions in accordance with all relevant industry standards and that activities comply with customer and company health and safety procedures.
- Commission and configure systems to meet the design specification and customer requirements.
- Conducting Planned Preventative Maintenance and ensuring all relevant documents are passed to the Program Manager.
- Act as the single point of contact to organise on-site activities.
What we look for:
- Experience within the Security industry with knowledge of repair and maintenance of large systems.
- Expert knowledge in mainstream and top end Access Control, CCTV and Security systems including cameras.
- Working knowledge of industry standards, demonstrable knowledge of IP technology and have a logical approach to troubleshooting.
- Had or have previous experience working in a customer facing environment.
- Must hold a full clean driving license.
Field Service Technician in Doncaster employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Field Service Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance gigs that allow you to work with CCTV and access control systems. This not only boosts your experience but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific systems you've worked with, like Bosch CCTV or Lenel Access Control. Show them you know your stuff and can troubleshoot like a champ!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at Johnson Controls. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Field Service Technician in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the security industry, especially with CCTV and access control systems. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Johnson Controls and how you can contribute to creating a safe and sustainable world. Keep it engaging and personal!
Showcase Your Customer Service Skills: Since this role involves face-to-face interaction with clients, make sure to highlight any previous customer-facing experience. We love candidates who can communicate effectively and provide top-notch support!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Johnson Controls
✨Know Your Tech
Make sure you brush up on your knowledge of Bosch CCTV, Lenel Access Control systems, and other integrated security systems. Be ready to discuss specific technical challenges you've faced and how you resolved them, as this will show your expertise and problem-solving skills.
✨Customer Interaction Skills
Since the role involves face-to-face interaction with clients, prepare examples of how you've successfully handled customer queries in the past. Highlight your communication skills and ability to explain complex technical issues in a way that’s easy for clients to understand.
✨Understand Industry Standards
Familiarise yourself with relevant industry standards and health and safety procedures. Being able to discuss these during the interview will demonstrate your commitment to compliance and quality service delivery, which is crucial for the role.
✨Plan for the Road
As you'll be covering multiple sites, ensure you have a clean driving licence and be prepared to discuss your experience with travel logistics. Mention any previous roles where you managed time effectively while working across different locations.