At a Glance
- Tasks: Provide technical support for security systems and ensure compliance with industry standards.
- Company: Join Johnson Controls, a leader in innovative security solutions.
- Benefits: Competitive salary, generous holiday, company vehicle, and ongoing training.
- Other info: Excellent career progression opportunities and a supportive work environment.
- Why this job: Be part of a winning team and make a real impact in security technology.
- Qualifications: Experience in the security industry and knowledge of CCTV and access control systems.
The predicted salary is between 35000 - 45000 £ per year.
Why join our team at Vindex? We have created the perfect platform for you to progress your career with Johnson Controls, with a range of opportunities available. As well as excellent career progression, you will get:
- Competitive basic salary with excellent additional earnings potential.
- Optional overtime
- Generous callout payments – Best in the industry
- Travel Time – Averaging 3% of basic salary
- Engineering Commission scheme – Averaging 7% of basic salary
- Sales referral incentive scheme
- Pension – we match up to 7%
- 25 days holiday plus bank holidays
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Industry leading Health & Safety and an employee assistance program
- Career progression opportunities - newly introduced Engineering career ladder 2022
- Our team average 20+ years length of service
- The opportunity to become a valued member of our Winning Team
- Staff referral scheme up to £2,000
- Rewards & recognition programmes
What you will do
The role of the onsite Service engineer for a high-profile commercial client in London. Provide technical support on CCTV, Intruder Alarms, Access Control systems and Fence Line Detection to deliver service that meets the requirements of the design specification while remaining sensitive to costs and service delivery timescales.
How you will do it
- Review of system design prior to service works and highlighting of any apparent technical, functional or compatibility issues.
- Position will involve supporting and troubleshooting enterprise level security systems.
- Assisting the client with face-to-face interaction regarding clients’ technical queries and support on their in-house projects.
- Ensure the system is serviced and functions in accordance with all relevant industry standards and comply with customer and company health and safety procedures.
- Commission and configure systems to meet the design specification and customer requirements.
- Provide technical troubleshooting expertise and manufacturer liaison when required.
- Conducting Planned Preventative Maintenance and ensuring all relevant documents are passed to the Program Manager.
- Act as the single point of contact to organise on-site activities.
What we look for
- Experience within the Security industry with knowledge of repair and maintenance of large systems.
- Broad general knowledge of CCTV, Access Control and Security systems industry.
- Expert knowledge in mainstream and top-end Access Control, CCTV and Security systems including cameras, locks, door furniture etc.
- Extensive experience and working knowledge of high-end CCure 9000 Access Control, Video Edge CCTV systems, Galaxy Intruder Alarm Panels and Fence Line Detection (PIDS).
- Working knowledge of industry standards, demonstrable knowledge of IP technology and have a logical approach to troubleshooting.
- Had or have previous experience working in a customer-facing environment.
Who we are?
At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.
Service Engineer -Security in Crawley Down employer: Johnson Controls
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a dynamic work environment in London where your career as a Service Engineer can truly flourish. With competitive salaries, generous benefits including industry-leading callout payments and a robust engineering commission scheme, we ensure our employees are well rewarded for their hard work. Our commitment to employee growth is evident through our newly introduced Engineering career ladder and ongoing training opportunities, making us the ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer -Security in Crawley Down
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss CCTV, Access Control, and Intruder Alarms. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team at Johnson Controls.
We think you need these skills to ace Service Engineer -Security in Crawley Down
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience with CCTV, Access Control, and Intruder Alarms. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the security industry and how your background makes you a perfect fit for our team at Vindex.
Showcase Your Technical Skills:Don’t forget to mention any specific systems you've worked with, like CCure 9000 or Galaxy Intruder Alarm Panels. We love seeing candidates who can demonstrate their technical expertise in their applications!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Johnson Controls
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, Access Control, and Intruder Alarm systems. Be ready to discuss specific technologies like CCure 9000 and Galaxy panels, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the systems but can also handle them under pressure.
✨Showcase Your Customer Skills
Since this role involves face-to-face interaction with clients, prepare examples of how you've successfully handled customer queries in the past. Think about times when you turned a challenging situation into a positive experience. This will demonstrate your ability to communicate effectively and build relationships.
✨Understand the Company Culture
Research Johnson Controls and Vindex to understand their values and mission. Be prepared to explain why you want to join their team and how you align with their goals. Showing that you’ve done your homework will impress the interviewers and highlight your genuine interest in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific technical issues or client interactions. Practice answering scenario-based questions that relate to the job description, such as troubleshooting a malfunctioning security system or managing a tight service delivery timeline. This will help you think on your feet during the interview.
