At a Glance
- Tasks: Service and maintain fire alarm systems while ensuring safety and compliance.
- Company: Join Johnson Controls, a leader in fire safety solutions.
- Benefits: Competitive salary, overtime pay, company vehicle, and generous holiday allowance.
- Other info: Supportive team environment with excellent career development opportunities.
- Why this job: Make a difference in safety while developing your skills in fire protection technologies.
- Qualifications: Experience with fire detection systems and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Johnson Controls is hiring a Fire Alarm Service Engineer for a static on‑site role at a major facility in Ashford, Kent. We are seeking a candidate with strong experience in fire alarm systems, along with a willingness to develop further in gas suppression technologies.
You will join a dedicated on‑site team responsible for the servicing, preventative maintenance, routine servicing, fault‑finding, and remedial works associated with site‑wide fire detection, gas suppression, and passive/mechanical fire protection systems. Daily client interaction is required to ensure smooth operations, clear communication, and adherence to strict site safety and operational protocols.
Typical systems include:
- Conventional & addressable fire detection and alarm systems
- Networked systems and graphical interfaces
- Gas extinguishing systems (Argonite, CO₂, Inergen, Novec)
- Mechanical fire suppression equipment
You will take personal ownership of service delivery, quality, and safety, acting as a role model for best practice and advising the client on remedial actions and potential system upgrades.
What We Offer
- Competitive salary and commission scheme
- Overtime rates and door‑to‑door travel time
- Call‑out rota payment
- Engineer incentive plan
- Company vehicle, fuel card, and full PPE
- 25 days paid holiday plus bank holidays, with the option to purchase additional days
- Paid sick leave
- Matched pension contributions, life assurance, and employee assistance programme
- Discounts on high street brands and Johnson Controls security products
- Cycle‑to‑work scheme and employee referral scheme
- Access to business resource groups
- Extensive on‑the‑job and cross‑training opportunities with outstanding resources
- Training on Johnson Controls values, systems, and products
- All equipment required to complete your work
- Long‑term career development and progression pathways
- Supportive, collaborative team environment promoting work–life balance and wellbeing
How You Will Do It
- Service, maintain, and fault‑find on fire detection and fire alarm systems
- Receive training and development in gas suppression and mechanical suppression systems
- Carry out integrity testing (training provided if required)
- Complete all service documentation accurately using an iPad and service software
- Liaise with the client to obtain permits to work and ensure compliance with site procedures
- Attend mandatory training and maintain required certifications
- Support occasional mechanical and passive fire protection tasks
- Participate in the on‑call rota on a rotating weekly basis
- Identify, escalate, and report health and safety concerns promptly
- Conform to all QEHS regulations and contribute to a zero‑harm workplace
- Sign onto RAMS, PPE requirements, toolbox talks, van audits, and accident investigations
- Take part in internal technical audits and continuous improvement activities
- Coach and support apprentices and new starters
- Act as a key link between the client and the Field Line Manager, ensuring clear communication of completed works and outstanding actions
- Represent Johnson Controls with professionalism, accountability, and inclusivity
What We Look For
- Proven experience working with fire detection and fire alarm systems
- Experience within a service‑focused business
- Good understanding of gas suppression systems and their maintenance
- Technical knowledge of fire legislation, standards, and associated field devices
- Integrity testing experience (or willingness to train)
- Excellent communication and customer service skills
- Strong IT literacy
- Full UK driving licence
- Ability to work independently and as part of a team
- Willingness to travel for training
- Ability to participate in the out‑of‑hours callout rota
- Ability to pass enhanced security vetting (Disclosure Scotland, enhanced screening, high‑security site checks)
Desirable
- Experience coaching or developing others
- Experience working on high‑hazard or critical‑infrastructure sites
Fire Alarm Service Engineer in Chadwell St Mary employer: Johnson Controls
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a competitive salary and comprehensive benefits package that includes generous holiday allowances, matched pension contributions, and extensive training opportunities. Our supportive and collaborative work culture in Ashford, Kent, fosters employee growth and well-being, ensuring that our Fire Alarm Service Engineers not only excel in their roles but also enjoy a fulfilling career path with long-term development prospects.
StudySmarter Expert Advice🤫
We think this is how you could land Fire Alarm Service Engineer in Chadwell St Mary
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know in the fire safety sector, the better your chances of landing that Fire Alarm Service Engineer role.
✨Tip Number 2
Show off your skills! If you’ve got experience with fire alarm systems or gas suppression technologies, make sure to highlight that in conversations. Be ready to discuss specific projects or challenges you've tackled – it’ll set you apart from the crowd.
✨Tip Number 3
Don’t just apply – engage! When you find a job listing on our website, reach out to the hiring manager or recruiter. A quick message expressing your enthusiasm can make a huge difference and show that you’re genuinely interested in the position.
✨Tip Number 4
Prepare for the interview like it’s a fire drill! Research common interview questions for Fire Alarm Service Engineers and practice your answers. Also, be ready to discuss how you’d handle real-life scenarios related to fire safety and client interactions.
We think you need these skills to ace Fire Alarm Service Engineer in Chadwell St Mary
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience with fire alarm systems in your application. We want to see how your background aligns with the role, so don’t hold back on those details!
Tailor Your Application:Take a moment to tailor your application to the job description. Use keywords from the listing, especially around fire detection and gas suppression systems, to show us you’re a perfect fit.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and get straight to the point.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Johnson Controls
✨Know Your Fire Systems
Make sure you brush up on your knowledge of fire detection and alarm systems. Be ready to discuss your hands-on experience with conventional and addressable systems, as well as any gas suppression technologies you've worked with. This will show that you're not just familiar with the basics but can also dive into technical details.
✨Showcase Your Communication Skills
Since daily client interaction is key in this role, practice articulating how you've effectively communicated with clients in the past. Think of examples where you ensured smooth operations or resolved issues through clear communication. This will demonstrate your customer service skills and ability to work collaboratively.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like fault-finding or dealing with safety concerns. Prepare by thinking through how you would handle these situations, focusing on your problem-solving skills and adherence to safety protocols. This will help you stand out as a candidate who prioritises safety and quality.
✨Demonstrate Your Willingness to Learn
Johnson Controls values ongoing training and development, so be ready to express your eagerness to learn about gas suppression and mechanical systems. Share any past experiences where you took the initiative to expand your skill set, showing that you're committed to personal and professional growth.
