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- Tasks: Lead customer implementation projects and ensure top-notch service delivery.
- Company: A leading tech company with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, 25 days leave, and a pension plan.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and project management experience required.
- Other info: Perfect for those passionate about customer service and project success.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology company is seeking a proactive Project & Implementation Specialist for their Blackburn office. You will manage customer implementation projects, ensuring timely and budget-friendly delivery while achieving high customer satisfaction.
The role requires strong communication skills, project management experience, and the ability to train clients on new systems.
Benefits include a competitive salary, 25 days leave, and a pension plan. Ideal for those passionate about customer service and project delivery.
Customer-Centric Project & Implementation Lead in Blackburn employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Centric Project & Implementation Lead in Blackburn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past projects where you’ve successfully managed implementations. This will help you stand out and demonstrate your expertise in delivering customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer-Centric Project & Implementation Lead in Blackburn
Some tips for your application 🫡
Show Your Customer-Centric Side: Make sure to highlight your passion for customer service in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in your previous roles.
Project Management Experience is Key: Don’t forget to showcase your project management skills! We’re looking for examples of how you’ve successfully managed projects, kept them on budget, and delivered on time.
Communication is Crucial: Strong communication skills are a must for this role. Use your application to demonstrate how you’ve effectively communicated with clients and team members in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Johnson Controls
✨Know Your Projects
Before the interview, brush up on your project management experience. Be ready to discuss specific projects you've led, focusing on how you ensured timely delivery and customer satisfaction. This will show your potential employer that you understand the importance of these aspects in their role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with clients or team members in past roles. Think about times when you had to explain complex systems or processes in a simple way—this will highlight your ability to train clients on new systems.
✨Demonstrate Customer-Centricity
This role is all about customer service, so come armed with stories that showcase your passion for helping customers. Discuss how you've gone above and beyond to ensure client satisfaction in previous projects, as this aligns perfectly with what the company is looking for.
✨Prepare Questions
Interviews are a two-way street, so think of insightful questions to ask about the company's approach to project implementation and customer service. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
