At a Glance
- Tasks: Service Fire Alarm Systems and provide exceptional customer service.
- Company: Join ADT, a leader in Fire & Security solutions.
- Benefits: Competitive salary, overtime, generous holidays, and career progression.
- Other info: Dynamic team with excellent support and ongoing training opportunities.
- Why this job: Make a real impact by ensuring safety and security for communities.
- Qualifications: Experience in Fire & Security and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Why join our team at ADT? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:
- Competitive basic salary with excellent additional earnings potential
- Optional overtime
- Generous callout payments – Best in the industry
- Travel Time – Averaging 3% of basic salary
- Engineering Commission scheme – Averaging 7% of basic salary
- Sales referral incentive scheme
- Pension – we match up to 7%
- 25 days holiday plus bank holidays
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Industry leading Health & Safety and an employee assistance program
- Career progression opportunities - newly introduced Engineering career ladder 2022
- Our team average 20+ years length of service
- The opportunity to become a valued member of our Winning Team
- Staff referral scheme up to £2,000.00
- Rewards & recognition programmes
As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more. This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?” We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.
What you will do: Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.
How you will do it: Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials. Ensuring your time is managed efficiently and jobs are prioritised correctly. Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for:
- Essential: Experience within Fire & Security industry, Driving license, Ability to lift and climb ladders, Had or have previous experience working in a customer facing environment
- Preferred: Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
Service Engineer in Bishop Sutton employer: Johnson Controls
At ADT, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries, generous benefits, and a commitment to health and safety, our Service Engineers enjoy a rewarding career path within a leading global company dedicated to making a positive impact in the communities we serve. Join us to be part of a high-performing team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Bishop Sutton
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with fire alarm systems, consider creating a portfolio that highlights your past projects and successes. This can really set you apart when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to fire and security systems. We recommend practising your answers with a friend or even in front of the mirror to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Engineer in Bishop Sutton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the Fire & Security industry and any relevant qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with ADT and how you can contribute to our mission of making the world a safer place. Keep it engaging and personal!
Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to highlight your customer service experience. Share examples of how you've gone above and beyond to meet customer needs in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our winning team at ADT!
How to prepare for a job interview at Johnson Controls
✨Know Your Fire & Security Stuff
Make sure you brush up on your knowledge of fire alarm systems and the relevant industry standards. Familiarise yourself with common issues and solutions in the field, as well as any recent advancements in technology. This will show that you're not just a candidate, but someone who is genuinely passionate about the industry.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer-facing roles. Think of specific examples where you exceeded customer expectations or resolved conflicts effectively. This will demonstrate your ability to build strong relationships with clients.
✨Time Management is Key
The job requires efficient time management and prioritisation of tasks. Be ready to talk about how you manage your workload, especially in high-pressure situations. You could even share a story about a time when you had to juggle multiple responsibilities and how you handled it.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, career progression opportunities, or the team you'll be working with. This shows that you're genuinely interested in the role and helps you determine if it's the right fit for you.
