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For Companies At a Glance
- Tasks: Install and maintain security systems for residential customers, ensuring top-notch service.
- Company: Join ADT, a trusted name in home security with a strong reputation.
- Benefits: Enjoy a competitive salary, bonus opportunities, company van, tools, and uniform.
- Why this job: Kickstart your career in the security industry with full training and development.
- Qualifications: Must have a UK driving licence and practical skills with tools.
- Other info: Work independently or in a team, with great potential for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Customer Solutions Technicians are field based and are required to carry out the installation of security products at the premises of our residential customers for our fire & Security brand ADT. These systems include intruder alarm, video doorbell and CCTV systems. Training and certification will be provided as part of ADT’s Customer Solutions Technician development program. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme.
ADT are the name people trust to protect what’s precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us.
How you will do it
- Install and commission systems, building upon your knowledge of Intruder Alarms, CCTV, Doorbell and Access Control Systems.
- Go the extra mile to deliver a high class customer experience by providing a high standard of customer service.
- Problem solving whilst building customer relationships and identifying sales opportunities from which you can earn personal reward.
- Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.
- Promotion of JCI as a market leader, with a positive brand image, by presenting customers with a positive image of JCI employees through your behaviours (in accordance with Johnson Controls values).
- Ability to keep accurate records, comprehensive mileage and expenses documentation and timesheets.
- Able to undertake other reasonable duties as requested by line manager.
What we look for
- Essential
- Full UK manual driver’s license.
- Have the ability to carry and climb ladders and to work at height.
- Have practical skills to work with hand and power tools.
- Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal.
- Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.
- Have excellent communication, relationship building skills and able to exceed customer expectations.
- Be familiar with the use of technology like smartphones, tablets and PCs.
- A security check will be performed once an offer has been made to the successful candidate.
- Electrical experience/qualifications.
- Previous experience in installing/servicing in a residential environment.
What you will get
- Basic salary plus bonus
- Pension
- Company van, tools, uniform
- Personal development
Security Subscriber Offerings Sys Tech 1 in Bellshill employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Subscriber Offerings Sys Tech 1 in Bellshill
✨Tip Number 1
Get to know the company! Research ADT and their values. When you understand what they stand for, you can tailor your conversations to show how you fit into their culture. This will make you stand out during interviews.
✨Tip Number 2
Practice your installation skills! If you have any experience with security systems or similar tech, brush up on those skills. Being able to demonstrate your practical knowledge can really impress during hands-on assessments.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone the extra mile for a customer. ADT values high-class customer experiences, so be ready to share how you can contribute to that.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Security Subscriber Offerings Sys Tech 1 in Bellshill
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let us know why you're excited about starting a career in the security industry. Share any relevant experiences or interests that connect you to the role, as we love seeing genuine enthusiasm!
Highlight Your Practical Skills: Make sure to mention any hands-on experience you have with tools or technology. We’re looking for someone who can work safely and effectively, so showcasing your practical skills will definitely catch our eye.
Emphasise Customer Service Experience: Since delivering a high-class customer experience is key for us, include examples of how you've gone the extra mile for customers in the past. This will show us that you understand the importance of building relationships and exceeding expectations.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Johnson Controls
✨Know Your Stuff
Familiarise yourself with the security products you'll be working with, like intruder alarms and CCTV systems. Understanding how these systems function will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went the extra mile to solve a problem or build a relationship.
✨Demonstrate Reliability and Self-Motivation
Prepare to discuss times when you've worked independently and successfully managed your time. This job requires a lot of self-motivation, so showcasing your ability to work alone while still achieving results will be key.
✨Be Tech-Savvy
Brush up on your tech skills, especially with smartphones and tablets, as you'll need to use these tools in the field. Mention any relevant experience you have with technology during the interview to show you're comfortable with the digital aspects of the job.