At a Glance
- Tasks: Service and maintain fire alarm systems while ensuring safety and compliance.
- Company: Join Johnson Controls, a leader in fire safety solutions.
- Benefits: Competitive salary, overtime pay, company vehicle, and 25 days holiday.
- Other info: Supportive team environment with career development opportunities.
- Why this job: Make a difference in safety while developing your skills in fire protection technologies.
- Qualifications: Experience with fire detection systems and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Johnson Controls is hiring a Fire Alarm Service Engineer for a static on‑site role at a major facility in Ashford, Kent. We are seeking a candidate with strong experience in fire alarm systems, along with a willingness to develop further in gas suppression technologies.
You will join a dedicated on‑site team responsible for the servicing, preventative maintenance, routine servicing, fault‑finding, and remedial works associated with site‑wide fire detection, gas suppression, and passive/mechanical fire protection systems. Daily client interaction is required to ensure smooth operations, clear communication, and adherence to strict site safety and operational protocols.
Typical systems include:
- Conventional & addressable fire detection and alarm systems
- Networked systems and graphical interfaces
- Gas extinguishing systems (Argonite, CO₂, Inergen, Novec)
- Mechanical fire suppression equipment
You will take personal ownership of service delivery, quality, and safety, acting as a role model for best practice and advising the client on remedial actions and potential system upgrades.
What We Offer
- Competitive salary and commission scheme
- Overtime rates and door‑to‑door travel time
- Call‑out rota payment
- Engineer incentive plan
- Company vehicle, fuel card, and full PPE
- 25 days paid holiday plus bank holidays, with the option to purchase additional days
- Paid sick leave
- Matched pension contributions, life assurance, and employee assistance programme
- Discounts on high street brands and Johnson Controls security products
- Cycle‑to‑work scheme and employee referral scheme
- Access to business resource groups
- Extensive on‑the‑job and cross‑training opportunities with outstanding resources
- Training on Johnson Controls values, systems, and products
- All equipment required to complete your work
- Long‑term career development and progression pathways
- Supportive, collaborative team environment promoting work–life balance and wellbeing
How You Will Do It
- Service, maintain, and fault‑find on fire detection and fire alarm systems
- Receive training and development in gas suppression and mechanical suppression systems
- Carry out integrity testing (training provided if required)
- Complete all service documentation accurately using an iPad and service software
- Liaise with the client to obtain permits to work and ensure compliance with site procedures
- Attend mandatory training and maintain required certifications
- Support occasional mechanical and passive fire protection tasks
- Participate in the on‑call rota on a rotating weekly basis
- Identify, escalate, and report health and safety concerns promptly
- Conform to all QEHS regulations and contribute to a zero‑harm workplace
- Sign onto RAMS, PPE requirements, toolbox talks, van audits, and accident investigations
- Take part in internal technical audits and continuous improvement activities
- Coach and support apprentices and new starters
- Act as a key link between the client and the Field Line Manager, ensuring clear communication of completed works and outstanding actions
- Represent Johnson Controls with professionalism, accountability, and inclusivity
What We Look For
- Proven experience working with fire detection and fire alarm systems
- Experience within a service‑focused business
- Good understanding of gas suppression systems and their maintenance
- Technical knowledge of fire legislation, standards, and associated field devices
- Integrity testing experience (or willingness to train)
- Excellent communication and customer service skills
- Strong IT literacy
- Full UK driving licence
- Ability to work independently and as part of a team
- Willingness to travel for training
- Ability to participate in the out‑of‑hours callout rota
- Ability to pass enhanced security vetting (Disclosure Scotland, enhanced screening, high‑security site checks)
Desirable
- Experience coaching or developing others
- Experience working on high‑hazard or critical‑infrastructure sites
Fire Alarm Service Engineer in Ashtead employer: Johnson Controls
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a competitive salary and comprehensive benefits package that includes generous holiday allowances, matched pension contributions, and extensive training opportunities. Our supportive and collaborative work culture in Ashford, Kent, fosters employee growth and well-being, ensuring that our Fire Alarm Service Engineers not only excel in their roles but also enjoy a fulfilling career path with long-term development prospects.
StudySmarter Expert Advice🤫
We think this is how you could land Fire Alarm Service Engineer in Ashtead
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know in the fire safety sector, the better your chances of landing that Fire Alarm Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or through networking, be ready to discuss your experience with fire alarm systems and gas suppression technologies. Bring examples of your work or even a portfolio if you can!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly gives you a better shot at standing out from the crowd. Let’s get you that Fire Alarm Service Engineer gig!
We think you need these skills to ace Fire Alarm Service Engineer in Ashtead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with fire alarm systems and any relevant gas suppression technologies. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fire safety and how you can contribute to our team. Keep it friendly and professional, and let us know why you’re the perfect fit for this role.
Show Off Your Communication Skills:Since daily client interaction is key, make sure to highlight your communication skills in your application. We love candidates who can clearly convey information and build strong relationships with clients, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re keen on joining our team at Johnson Controls!
How to prepare for a job interview at Johnson Controls
✨Know Your Fire Systems
Make sure you brush up on your knowledge of fire detection and alarm systems. Be ready to discuss your hands-on experience with conventional and addressable systems, as well as any gas suppression technologies you've worked with. This will show that you're not just familiar with the basics but also have a solid understanding of the technical aspects.
✨Showcase Your Communication Skills
Since daily client interaction is key in this role, practice articulating your thoughts clearly. Think about examples where you've successfully communicated complex information to clients or team members. This will demonstrate your ability to maintain smooth operations and adhere to safety protocols.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a fault in a fire alarm system or a client request for a system upgrade. Prepare specific examples from your past experiences that highlight your problem-solving skills and your commitment to service delivery and safety.
✨Emphasise Your Team Spirit
This role requires working closely with a dedicated on-site team, so be ready to talk about your experience collaborating with others. Share instances where you've coached or supported colleagues, as this will reflect your ability to contribute positively to the team environment at Johnson Controls.
