Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage administrative duties in our Alarm Monitoring Centre and support the team.
- Company: Join Envision Intelligent Solutions, a forward-thinking security systems provider.
- Benefits: Enjoy a comprehensive benefits package, including discounts and paid leave.
- Other info: Full-time role with a Monday to Friday schedule and opportunities for personal growth.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Envision Intelligent Solutions, a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in-house CAT1 Alarm Receiving Centre in Craigavon. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are. As part of our team, you’ll have the opportunity to make an impact that people can feel. The world is waiting for you and so are we.
We are currently looking for an Alarm Receiving Centre (ARC) Administrator to join our team. In this full-time, 100% office-based role, you will perform administrative duties and will work in our Alarm Monitoring Centre in Silverwood Business Park, Craigavon, BT66 6SY.
The main duties will include but are not limited to the below across both AIM & Envision:
- Updating Keyholder information.
- Processing communicator orders for installers.
- Processing cancellation of communicators.
- Setting up of new records.
- Report generation.
- Commissioning of systems.
- Handling customer queries.
- Quality checking.
- Updating on-call rotas.
- Managing and maintaining Engineer dispatch services.
- Footage requests.
- Alarm schedule maintenance.
- Connection checks.
What we offer:
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
- Paid Annual Leave, plus bank holidays (Holiday buy back option available).
- Full Time & permanent contract: Monday - Friday 08:30 - 17:00.
- Dedication to safety through our Zero Harm policy.
- Access to business resource groups.
ARC Administrator employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ARC Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Envision Intelligent Solutions on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with their services and values. When they see you’re genuinely interested in what they do, it’ll set you apart from the crowd.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your skills and experiences clearly, especially how they relate to the ARC Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace ARC Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the ARC Administrator role. Highlight any relevant administrative duties you've performed, especially in a fast-paced environment like an Alarm Monitoring Centre.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining Envision Intelligent Solutions and how you can contribute to our innovative team. Keep it professional but let your personality show!
Showcase Your Attention to Detail: As an ARC Administrator, attention to detail is key. In your application, mention specific examples where your meticulous nature has made a difference, whether it's in quality checking or managing records.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes straight to us, so we can review it promptly!
How to prepare for a job interview at Johnson Controls
✨Know the Company Inside Out
Before your interview, take some time to research Envision Intelligent Solutions and its role within Johnson Controls. Understand their services, especially in the rental market and alarm monitoring. This will show your genuine interest and help you connect your skills to their needs.
✨Highlight Relevant Experience
Make sure to prepare examples from your past work that relate directly to the responsibilities of an ARC Administrator. Whether it’s handling customer queries or managing records, having specific instances ready will demonstrate your capability and readiness for the role.
✨Showcase Your Attention to Detail
Given the nature of the job, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, whether it's through quality checking or managing schedules. You might even want to mention any tools or methods you use to stay organised.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.