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- Tasks: Plan and schedule customer appointments to boost engineer productivity.
- Company: Global tech company in the UK with a focus on innovation.
- Benefits: Competitive salary, generous leave, pension plan, and life assurance.
- Why this job: Join a dynamic team and enhance customer service while developing your career.
- Qualifications: Solid customer service experience and essential computer skills.
- Other info: Great opportunities for career development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A global technology company in the UK is seeking a Customer Service Dispatcher to enhance the efficiency of branch Installation Teams. You will be responsible for planning and scheduling customer appointments while maximizing engineer productivity. Candidates should bring solid customer service experience and essential computer skills.
The role offers a competitive salary and generous leave entitlements. Additional benefits include a pension plan, life assurance, and career development opportunities.
Engineer Scheduling & Dispatch Specialist in Sunbury-on-Thames employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Scheduling & Dispatch Specialist in Sunbury-on-Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Understand their values and how you can contribute to enhancing the efficiency of their Installation Teams.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've handled challenging situations in the past. This will demonstrate your ability to maximise engineer productivity while keeping customers happy.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Engineer Scheduling & Dispatch Specialist in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can enhance our Installation Teams' efficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Engineer Scheduling & Dispatch Specialist role. Let us know how your skills can maximise engineer productivity.
Show Off Your Tech Skills: Since this role involves essential computer skills, don’t forget to mention any software or tools you’re familiar with. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Dispatcher. Familiarise yourself with scheduling software and how it can enhance engineer productivity. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since solid customer service experience is key for this role, prepare examples from your past work where you successfully handled customer queries or resolved issues. Highlight how your approach improved customer satisfaction and efficiency, as this will resonate well with the interviewers.
✨Demonstrate Your Tech Savviness
Brush up on your computer skills, especially any relevant software used in scheduling and dispatching. Be ready to discuss your experience with technology and how you’ve used it to streamline processes in previous roles. This will help you stand out as a candidate who can adapt quickly.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to scheduling and how they measure engineer productivity. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers on a deeper level.
