Customer Experience & Dispatch Coordinator in Sunbury-on-Thames

Customer Experience & Dispatch Coordinator in Sunbury-on-Thames

Sunbury-on-Thames Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Johnson Controls, Inc.

At a Glance

  • Tasks: Coordinate engineer schedules and manage customer appointments for seamless installations.
  • Company: Join Johnson Controls, a leader in customer experience and service.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Dynamic team environment with a focus on customer satisfaction.
  • Why this job: Be the key to ensuring smooth customer interactions and impactful service.
  • Qualifications: Strong communication skills and a proactive, service-driven mindset.

The predicted salary is between 30000 - 40000 Β£ per year.

Johnson Controls, Inc. is seeking a Customer Experience/Dispatch Coordinator to coordinate engineer schedules, manage customer appointments, and ensure installations are delivered on time with minimal disruption.

You will work with Field Line Managers and other stakeholders to proactively address challenges, keep customers informed, and ensure every interaction is smooth and customer-focused.

The role emphasizes strong communication, scheduling accuracy, and a proactive, service-driven mindset.

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Customer Experience & Dispatch Coordinator in Sunbury-on-Thames employer: Johnson Controls, Inc.

Johnson Controls, Inc. is an excellent employer that prioritises employee development and fosters a collaborative work culture in Sunbury-on-Thames. With comprehensive training provided, employees can enhance their skills while contributing to a team dedicated to delivering exceptional customer experiences. The company values proactive individuals who are eager to learn and grow within a supportive environment, making it a rewarding place to build a career.

Johnson Controls, Inc.

Contact Details:

Johnson Controls, Inc. Recruitment Team

We think you need these skills to ace Customer Experience & Dispatch Coordinator in Sunbury-on-Thames

Scheduling Accuracy
Strong Communication Skills
Customer Service Orientation
Proactive Mindset
Coordination Skills
Stakeholder Management
Problem-Solving Skills