EMEA Senior Director, Customer Experience & Quality in Stockport

EMEA Senior Director, Customer Experience & Quality in Stockport

Stockport Full-Time 90000 - 110000 Β£ / year (est.) No working from home possible
Johnson Controls, Inc.

At a Glance

  • Tasks: Lead and shape customer experience and quality strategies across the EMEA region.
  • Company: Join Johnson Controls, a leader in innovative solutions and customer satisfaction.
  • Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
  • Other info: Collaborative environment with opportunities for professional growth.
  • Why this job: Drive change and enhance customer experiences on a regional scale.
  • Qualifications: Proven leadership skills and experience in customer experience and quality management.

The predicted salary is between 90000 - 110000 Β£ per year.

Johnson Controls in the United Kingdom seeks a Senior Director, Customer Experience & Quality – EMEA to shape and drive the CX and quality strategy across the region. You will oversee quality systems, customer experience programs, and supplier quality, partnering with regional leadership to align with global standards.

This strategic role requires strong leadership of cross-functional teams, data-driven decision making, and the ability to influence at the senior level.

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EMEA Senior Director, Customer Experience & Quality in Stockport employer: Johnson Controls, Inc.

Johnson Controls, Inc. is an excellent employer that prioritises employee development and fosters a collaborative work culture in Sunbury-on-Thames. With comprehensive training provided, employees can enhance their skills while contributing to a team dedicated to delivering exceptional customer experiences. The company values proactive individuals who are eager to learn and grow within a supportive environment, making it a rewarding place to build a career.

Johnson Controls, Inc.

Contact Details:

Johnson Controls, Inc. Recruitment Team

We think you need these skills to ace EMEA Senior Director, Customer Experience & Quality in Stockport

Leadership
Customer Experience Strategy
Quality Systems Management
Data-Driven Decision Making
Cross-Functional Team Leadership
Influencing Skills
Supplier Quality Management