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For Companies At a Glance
- Tasks: Lead and mentor a team in delivering exceptional industrial refrigeration services.
- Company: Join Johnson Controls, a leader in innovative building technologies.
- Benefits: Enjoy competitive salary, company car, 25 days leave, and comprehensive health benefits.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: 5+ years in industrial refrigeration leadership with strong communication skills.
- Other info: Hybrid role with opportunities for ongoing training and global career development.
The predicted salary is between 36000 - 60000 £ per year.
Talent Acquisition Partner @ Johnson Controls | MSc, Recruitment, Admin
What You Will Do
With a strong commitment to innovation and customer satisfaction, Johnson Controls are seeking a dynamic and experienced Service Manager to join our IREF team.
The IREF Service Manager position is part of our Building Technologies & Solutions business at Johnson Controls. You will be responsible for the daily operations of our successful IREF service business. Part of the role is also to coach and mentor IREF technicians who handle service work for our customers in the local areas.
Ideal candidate will have entrepreneurial drive, a consistent track record of success running the operation of an IREF service business, managing technicians, and P&L management in an Industrial Refrigeration environment. We\’re looking for a hands‑on and strategic partner to grow the business and collaborate with our teams and customers.
Leveraging your technical expertise, leadership skills, and customer‑centric approach, you will lead a team of skilled technicians to deliver exceptional service.
How You Will Do It
As our Service Manager you will be empowered to make decisions and effectively manage key accounts whilst dealing with an element of ambiguity. You will need be leading multiple priorities simultaneously, leaning on your excellent planning, organisation and sales skills. A key part of the role is to map the customer network, understand the full organisation and define a tailored account plan. You will lead and develop relationships; lead a proactive plan to ensure our customers understand the true value of our integrated solutions provided.
As the Service Manager you are responsible for maintaining a close working relationship with the Service Team Leaders and General Manager to review, improve and successfully achieve objectives.
This is a hybrid role split between office work and customer visits, as per business requirements.
What We Look For
- Ability to energise and align others to deliver
- Excellent leadership, communication, and interpersonal skills
- Ability to manage, influence and collaborate with both internal & external stakeholders at all levels
- Proven experience in industrial refrigeration, with a minimum of 5 years in a leadership or managerial role.
- Technical background and knowledge of Industrial Refrigeration Systems in both industrial and commercial environments.
- Field experience – coaching and managing the maintenance team in order to deliver site services
- Excellence in verbal and written communication skills, with the ability to communicate technical information to a non-technical audience
- Relevant degree in Mechanical Engineering or a related field.
- Familiarity with health and safety regulations and a commitment to maintaining a safe working environment.
- Proven ability to manage budgets and drive operational efficiency.
What We Offer
- Competitive salary and MIP bonus
- Company Car
- 25 days of Annual Leave & Bank Holidays on top (Holiday Purchase scheme also available)
- Ongoing training and career development within a business that really does offer opportunity locally, nationally and globally.
- Comprehensive benefits package including Health cover, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
- Career development through various career ladders programs
- Dedication to safety through our Zero Harm policy
- Access to business resource groups
Join our winning team and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
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Service Manager Industrial Refrigeration employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager Industrial Refrigeration
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industrial refrigeration field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or team leaders, be ready to discuss your experience in managing technicians and P&L. Use real examples to demonstrate how you've successfully led teams and improved operations in previous roles.
✨Tip Number 3
Tailor your approach! Research the company and its values before any interviews. Make sure you can articulate how your leadership style and customer-centric approach align with their mission. This shows you're not just looking for any job, but that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back for new roles that fit your expertise!
We think you need these skills to ace Service Manager Industrial Refrigeration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your leadership experience in industrial refrigeration and any relevant technical expertise to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the IREF team. Share specific examples of how you've successfully managed teams and operations in the past, and don’t forget to show your passion for customer satisfaction!
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your written application is clear and concise. Use straightforward language to demonstrate your ability to convey technical information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Johnson Controls!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Stuff
Make sure you brush up on your technical knowledge of industrial refrigeration systems. Be ready to discuss specific examples from your past experience that showcase your expertise and how you've successfully managed teams in this field.
✨Showcase Your Leadership Skills
Prepare to share stories that highlight your leadership style. Think about times when you’ve energised a team or navigated challenges. This role is all about managing and mentoring technicians, so demonstrate how you can inspire and align others towards common goals.
✨Understand the Customer's Needs
Research Johnson Controls and their customer base. Be prepared to discuss how you would map the customer network and create tailored account plans. Showing that you understand the importance of customer satisfaction will set you apart.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle ambiguity. Think of examples where you’ve had to juggle multiple priorities or make tough decisions. This will show that you can thrive in a dynamic environment.
