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- Tasks: Provide exceptional engineering services for CCTV, Access Control, and Intruder Alarm systems.
- Company: Join Johnson Controls, a leader in cutting-edge security innovation.
- Benefits: Dynamic environment with opportunities for growth and development.
- Other info: Be part of a trusted team delivering world-class engineering solutions.
- Why this job: Make a real impact in the world of security and engineering.
- Qualifications: Experience with integrated systems and excellent communication skills required.
The predicted salary is between 35000 - 45000 ÂŁ per year.
Why join our team at Johnson Controls? We are at the forefront of cutting‑edge security innovation, specialising in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high‑profile environments. We don’t just install technology—we engineer peace of mind. By combining our proprietary systems with best‑of‑breed technologies and meticulous project management, we deliver fully integrated, turn‑key solutions tailored to each unique site. Our team conducts comprehensive threat and vulnerability assessments to ensure every solution is both precise and future‑proof. What sets us apart is our deep expertise in high‑end surveillance and bespoke installation techniques.
If you're passionate about innovation, precision, and making a real impact in the world of security, you'll thrive here.
What you will do
As a Systems Engineer at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance and service delivery across CCTV, Access Control, and Intruder Alarm systems. You will ensure that all work meets or exceeds our customers’ expectations and that Johnson Controls is seen as a trusted partner in delivering world‑class engineering solutions. In this role, you will take full ownership of all engineering service activities, planned and preventative maintenance, and responding to technical call‑outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept. As an integral member of the Services and Maintenance Team, your ability to work proactively, independently, and as part of a wider team is critical. You will support the team by offering your expertise when responding to technical faults, while working closely with both new and existing customers to maintain, optimize, and enhance their systems. Additionally, you will be required to participate in the on‑call rota to provide 24/7 engineering support.
How you will do it
- Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
- Manage system maintenance tasks and monitor all installed systems and infrastructure.
- Ensure that solutions and services meet or exceed customer expectations.
- Complete all project and service‑related documentation to meet business timelines and operational standards.
- Adhere to Johnson Controls’ procedures and Health & Safety policies.
What We’re Looking For
- Strong experience in integrated enterprise‑level systems, including: CCTV, Intruder Alarm Systems, Perimeter Detection, Access Control, Video Intercom Systems.
- Hands‑on experience with technologies such as: Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
- Experience with high‑end CCTV cameras (Bosch, Axis, Optical/Thermal imaging).
- Experience with Grade 3 Intruder Alarm installations (Galaxy, Texecom, and peripherals).
- Familiarity with Senstar, Omnitrax/Fibre Patrol and Fibre Optic systems (desirable but not essential).
- Excellent communication skills, both internally and externally with customers.
- Self‑driven, enthusiastic, and able to work independently.
- Professional demeanor and customer‑centric approach.
Capabilities
- Willing to travel and spend time away from home.
- Self‑motivated with a positive, customer‑focused attitude.
- Proven ability to deliver high‑quality customer engineering services.
- Reliable and able to work both autonomously and as part of a team.
- Must be able to achieve and maintain government‑level SC clearance.
At Johnson Controls, we offer you a challenging and dynamic environment where you can grow your expertise and contribute to a world‑leading organization. Join us in shaping the future of engineering services and delivering innovative solutions that create a safer, smarter, and more sustainable world. Apply now to become part of our team!
Service Engineer - Security employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Security
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your hands-on experience with systems like CCTV and Intruder Alarms. Make sure they see how your expertise aligns with their needs.
✨Tip Number 3
Be proactive! If you hear about a role that interests you, don’t wait for the official application process. Reach out directly through our website or contact someone in the team to express your interest and ask any questions.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Engineer - Security
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with integrated systems like CCTV and Access Control. We want to see how your skills align with our mission of delivering top-notch security solutions.
Showcase Your Communication Skills: Since communication is key in this role, give examples of how you've effectively collaborated with teams or customers in the past. We love seeing candidates who can demonstrate their ability to keep everyone in the loop!
Highlight Relevant Experience: Don’t forget to mention any hands-on experience you have with technologies like Genetec or Bosch cameras. We’re looking for those specific skills that will help us engineer peace of mind for our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Tech
Familiarise yourself with the specific technologies mentioned in the job description, like CCTV and Intruder Alarm systems. Be ready to discuss your hands-on experience with brands like Bosch and Axis, as well as any relevant software like Genetec or Milestone.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical faults or challenges in previous roles. Highlight your proactive approach and ability to work independently, as these traits are crucial for a Service Engineer.
✨Communicate Clearly
Since excellent communication is key, practice explaining complex technical concepts in simple terms. Think about how you would communicate with customers and internal teams to ensure everyone is on the same page.
✨Demonstrate Your Customer-Centric Approach
Be ready to share instances where you've gone above and beyond for customers. Emphasise your professional demeanour and how you maintain a positive attitude, even under pressure, to ensure customer satisfaction.