At a Glance
- Tasks: Maintain and service CCTV and Access Control systems while building strong customer relationships.
- Company: Join Vindex, a leader in security solutions with a focus on career growth.
- Benefits: Enjoy competitive salary, generous holidays, and industry-leading health benefits.
- Other info: Opportunities for training, career progression, and rewards for referrals.
- Why this job: Be part of a winning team and develop your skills in a dynamic environment.
- Qualifications: 3+ years in the Security Industry; experience with CCTV and Access Control preferred.
The predicted salary is between 30000 - 40000 £ per year.
Why Work for us? We offer the ultimate platform for career growth at Vindex with an array of opportunities. Along with excellent career progression, you will enjoy:
- Competitive salary with exceptional earning potential
- Optional overtime
- Generous callout payments – the best in the industry
- Pension matching up to 7%
- 25 days holiday plus bank holidays
- Company vehicle, uniform, PPE, tools, and continuous training provided
- Industry-leading Health & Safety and employee assistance programs
- Newly introduced Engineering career ladder for career progression opportunities
- Average team member tenure of over 20 years
- Become a valued member of our Winning Team
- Staff referral scheme up to £2,000.00
- Rewards & recognition programs
Role Overview
To maintain strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may be a small element of some installation/commissioning work. This role will involve visiting customer sites and requires the successful applicant to be customer-focused. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team. Most importantly, the successful applicant will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career.
Main Responsibilities
- Managing paperwork
- Ensuring customer expectations are met
- Managing workload
- Achieving company KPIs for attendance in line with the clients' Service Level Agreements
- Teamwork and collaboration
- Problem solving
- Customer service
- Understanding and meeting guidelines and standards of work expected by JCI / ISSG
- Maintaining a professional appearance and manner to promote the image of the Company
- Setting a good example to colleagues by observing all company rules and regulations
- Completing necessary Company documentation punctually and in accordance with guidelines
- Observing and adhering to company health & safety guidelines
Preferred qualifications
CCure and Genetec are not essential but strongly preferred; however, if you have worked on other security systems and can demonstrate the aptitude to learn, we would invest in the necessary training.
Experience
At least three years’ experience within the Security Industry working on CCTV, Access Control and Intruder Systems.
Skills
- Experience in the Security/CCTV/Access Control sector
- Analytical and Diagnostic Skills
- Planning
- Communication skills, both verbal and written
- Time keeping
- Flexible approach to work and willingness to work extra hours as required, including occasional out-of-hours/weekend call-outs
- Commitment to delivering excellent customer service
- Team Player with the desire to share knowledge in a team environment
- Self-motivated and confident
- Practical and highly adaptable
- Cooperative and helpful at all times
Service Engineer - Security in Nottingham employer: Johnson Controls, Inc.
At Vindex, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters career growth and development. With competitive salaries, generous benefits including pension matching and extensive training opportunities, our team members enjoy a supportive culture that values collaboration and recognition. Join us in a role where you can make a meaningful impact while working with cutting-edge security technology and a dedicated team of professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer - Security in Nottingham
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Service Engineer - Security. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Johnson Controls, Inc.. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Service Engineer - Security candidates.
✨Directly Apply to Johnson Controls, Inc.
Don’t forget to apply for the Service Engineer - Security role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Johnson Controls, Inc..
We think you need these skills to ace Service Engineer - Security in Nottingham
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Johnson Controls, Inc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Johnson Controls, Inc..
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Johnson Controls, Inc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Johnson Controls, Inc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Johnson Controls, Inc..
