At a Glance
- Tasks: Service Fire Alarm Systems and provide exceptional customer service.
- Company: Join ADT, a leader in Fire & Security solutions.
- Benefits: Competitive salary, overtime, generous holidays, and career progression.
- Other info: Dynamic team with excellent growth opportunities and industry-leading support.
- Why this job: Make a real impact by ensuring safety and security for communities.
- Qualifications: Experience in Fire & Security and a valid driving licence required.
The predicted salary is between 30000 - 40000 € per year.
Why join our ADT team? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:
- Competitive basic salary with excellent additional earnings potential
- Optional overtime
- Generous callout payments – Best in the industry
- Travel Time – Averaging 3% of basic salary
- Engineering Commission scheme – Averaging 7% of basic salary
- Sales referral incentive scheme
- Pension – we match up to 7%
- 25 days holiday plus bank holidays
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Industry leading Health & Safety and an employee assistance program
- Career progression opportunities - newly introduced Engineering career ladder 2022
- Our team average 20+ years length of service
- The opportunity to become a valued member of our Winning Team
- Staff referral scheme up to £5,000
- Rewards & recognition programmes
Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology. This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?” We are at the forefront of cutting‑edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.
What you will do: Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.
How you will do it: Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships. To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials. Ensuring your time is managed efficiently and jobs are prioritised correctly. Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for:
- Essential requirements:
- Experience within Fire & Security industry
- Driving license
- Ability to lift and climb ladders
- Had or have previous experience working in a customer facing environment
- Preferred requirements:
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
Service Engineer - Fire in Nottingham employer: Johnson Controls, Inc.
At ADT, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries, generous benefits including industry-leading callout payments and a comprehensive training programme, our Service Engineers enjoy a fulfilling career path within a globally recognised brand. Join us in making a positive impact while working alongside a dedicated team that values your contributions and fosters long-term success.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer - Fire in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the Fire & Security industry, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. We recommend practising common interview questions and scenarios related to servicing Fire Alarm Systems. Show them you’re the expert they need!
✨Tip Number 3
Don’t forget to showcase your problem-solving abilities! During interviews, share examples of how you’ve identified and rectified issues in the past. This will demonstrate your proactive approach and make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our ADT team. Let’s make the world a safer place together!
We think you need these skills to ace Service Engineer - Fire in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the Fire & Security industry and any relevant qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with ADT and how you can contribute to our mission of making the world a safer place. Keep it engaging and personal!
Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to highlight your customer service experience. We love candidates who can build strong relationships and exceed expectations, so share examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Fire Systems
Make sure you brush up on your knowledge of fire alarm systems and the relevant industry standards. Being able to discuss specific technologies or regulations during the interview will show that you're not just interested in the role, but that you’re also knowledgeable and prepared.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided exceptional customer service in the past. Think of situations where you went above and beyond to meet a customer's needs, as this will highlight your ability to build effective relationships.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've identified and rectified problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your proactive approach to preventing issues before they arise.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, career progression opportunities, or the latest technologies being used. This shows your genuine interest in the company and the role, and it helps you determine if it's the right fit for you.
