At a Glance
- Tasks: Maintain and service CCTV and Access Control systems while building strong customer relationships.
- Company: Join Vindex, a leader in security solutions with a focus on career growth.
- Benefits: Competitive salary, generous holiday, pension matching, and industry-leading health programs.
- Other info: Enjoy excellent career progression and a supportive team culture.
- Why this job: Be part of a winning team and develop your skills in a dynamic environment.
- Qualifications: 3+ years in the Security Industry; experience with CCTV and Access Control preferred.
The predicted salary is between 30000 - 40000 £ per year.
Why Work for us? We offer the ultimate platform for career growth at Vindex with an array of opportunities. Along with excellent career progression, you will enjoy:
- Competitive salary with exceptional earning potential
- Optional overtime
- Generous callout payments – the best in the industry
- Pension matching up to 7%
- 25 days holiday plus bank holidays
- Company vehicle, uniform, PPE, tools, and continuous training provided
- Industry-leading Health & Safety and employee assistance programs
- Newly introduced Engineering career ladder for career progression opportunities
- Average team member tenure of over 20 years
- Become a valued member of our Winning Team
- Staff referral scheme up to £2,000.00
- Rewards & recognition programs
Role Overview: To maintain strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may be a small element of some installation/commissioning work. This role will involve visiting customer sites and requires the successful applicant to be customer-focused. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team. Most importantly, the successful applicant will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career.
Main Responsibilities:
- Managing paperwork
- Ensuring customer expectations are met
- Managing workload
- Achieving company KPIs for attendance in line with the clients' Service Level Agreements
- Teamwork and collaboration
- Problem solving
- Customer service
- Understanding and meeting guidelines and standards of work expected by JCI / ISSG
- Maintaining a professional appearance and manner to promote the image of the Company
- Setting a good example to colleagues by observing all company rules and regulations
- Completing necessary Company documentation punctually and in accordance with guidelines
- Observing and adhering to company health & safety guidelines
Preferred qualifications: CCure and Genetec are not essential but strongly preferred; however, if you have worked on other security systems and can demonstrate the aptitude to learn, we would invest in the necessary training.
Experience: At least three years’ experience within the Security Industry working on CCTV, Access Control and Intruder Systems.
Skills:
- Experience in the Security/CCTV/Access Control sector
- Analytical and Diagnostic Skills
- Planning
- Communication skills, both verbal and written
- Time keeping
- Flexible approach to work and willingness to work extra hours as required, including occasional out-of-hours/weekend call-outs
- Commitment to delivering excellent customer service
- Team Player with the desire to share knowledge in a team environment
- Self-motivated and confident
- Practical and highly adaptable
- Cooperative and helpful at all times
Security Systems Service Engineer in Nottingham employer: Johnson Controls, Inc.
At Vindex, we pride ourselves on being an exceptional employer, offering a robust platform for career growth and development in the Security Systems sector. With competitive salaries, generous benefits including pension matching and extensive training opportunities, our supportive work culture fosters teamwork and long-term employee satisfaction, as evidenced by our average team member tenure of over 20 years. Join us to become a valued member of our Winning Team, where your skills will be nurtured and recognised in a dynamic environment focused on excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Security Systems Service Engineer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Security Systems Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss your experience with CCTV and Access Control systems, and think of examples that showcase your problem-solving abilities. We want to see how you can bring value to our team!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Check out our website for openings at Vindex, where we offer fantastic growth opportunities and a supportive environment. Tailor your approach to show why you’d be a great fit for us!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect candidate for the Security Systems Service Engineer position. Let’s keep the conversation going!
We think you need these skills to ace Security Systems Service Engineer in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Systems Service Engineer role. Highlight your experience with CCTV, Access Control, and any relevant skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to work with us at Vindex and how your background makes you a great fit. Keep it professional but let your personality come through.
Showcase Your Customer Service Skills:Since this role is all about maintaining strong relationships with our clients, make sure to highlight any customer service experience you have. We love team players who can communicate effectively and keep our customers happy!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of CCTV and Access Control systems. Familiarise yourself with the specific technologies mentioned in the job description, like CCure and Genetec, even if you haven't worked with them before. This shows your eagerness to learn and adapt.
✨Show Off Your Customer Service Skills
Since this role is all about maintaining strong relationships with clients, be ready to share examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to meet customer expectations.
✨Team Player Vibes
Highlight your teamwork experience during the interview. Discuss how you've collaborated with colleagues or other trades to solve problems or achieve goals. This will demonstrate that you can fit into their team-oriented culture.
✨Dress the Part
First impressions matter! Make sure you present yourself professionally. Even if the company provides uniforms, showing up well-groomed and dressed appropriately for the interview reflects your respect for the opportunity and the company’s image.
