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- Tasks: Provide quotes, process orders, and ensure customer satisfaction.
- Company: Join a supportive company that values work-life balance and development.
- Benefits: Competitive salary, pension, mental health support, and discounts on products.
- Other info: Great opportunities for learning and career growth in a collaborative environment.
- Why this job: Be part of a dynamic team making a real impact in customer service.
- Qualifications: Proficient in Microsoft Office and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to the Operational Excellence Manager, our inside sales team supplies quotes to our customers and processes all orders through to our planning team to ensure timely bookings with our clients.
What you will do:
- Request quotes and prices from suppliers.
- Produce accurate quotes for our customers.
- Follow up on quote backlog with customers to ensure delivery of revenue and margin targets.
- Accurately forecast 3-month revenue and margin performance to the Operational Excellence Manager.
- Raise orders to our suppliers.
- Dispatch orders, produce delivery notes, and relevant certifications upon request.
- Liaise with suppliers for delivery dates.
- Provide customer service including updates to customers.
- See orders through to the invoicing stage.
- Perform ad hoc admin tasks including managing the pipeline and forecast in Salesforce.
What we look for:
- Proficient in computer usage - including Microsoft Office 365 (Outlook, Word, Excel) and internal systems (training provided).
- Excellent customer service skills to ensure a customer-first experience.
- Strong verbal and written communication skills.
- Able to work as part of a team while managing individual workload.
- Able to work to targets and meet KPIs set by the management.
- Product knowledge in the fire suppression/detection business is an advantage.
If you are successful:
We offer a company culture that promotes work-life balance, a commitment to continued learning and development, access to mental health support, and a fantastic benefits package including a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discounts on Johnson Controls security products, and voluntary schemes for childcare vouchers, cycle to work, eye care vouchers, and holiday purchase.
Internal Sales Consultant in Norfolk employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Consultant in Norfolk
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of an Internal Sales Consultant. Highlight your customer service experience and any relevant product knowledge to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Internal Sales Consultant in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales Consultant role. Highlight your customer service experience and any relevant sales achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team at StudySmarter.
Showcase Your Communication Skills: Since strong verbal and written communication skills are key for this position, make sure your application is clear, concise, and free of errors. We want to see your best writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Numbers
Since the role involves forecasting revenue and margin performance, brush up on your numerical skills. Be prepared to discuss how you would approach forecasting and managing targets, as this will show your analytical side and understanding of the business.
✨Customer Service is Key
This position requires excellent customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to a customer-first approach.
✨Familiarise Yourself with Salesforce
As you'll be managing the pipeline and forecasts in Salesforce, it’s a good idea to familiarise yourself with the platform if you haven't already. Mention any relevant experience you have with CRM systems, and be ready to discuss how you would use Salesforce to streamline processes.
✨Team Player Mindset
The role requires working as part of a team while managing your own workload. Prepare to talk about how you’ve successfully collaborated with others in the past, and how you balance teamwork with individual responsibilities. This will highlight your ability to fit into their company culture.