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- Tasks: Schedule service visits and manage subcontractor engagements for top-notch customer care.
- Company: Renowned multinational company with a strong presence in Manchester.
- Benefits: Competitive salary, generous leave, and career development opportunities.
- Why this job: Join a dynamic team and enhance your organisational and communication skills.
- Qualifications: Strong organisational skills and ability to multitask effectively.
- Other info: Exciting role with potential for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A renowned multinational company is seeking a Service Coordinator for its Manchester location. In this role, you will schedule service visits and manage subcontractor engagements, ensuring high-quality customer service is delivered.
Candidates should possess strong organizational and communication skills, with the ability to handle multiple tasks efficiently.
This position offers a competitive salary, generous leave, and opportunities for career development.
Service Scheduler & Customer Care Specialist in Manchester employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Scheduler & Customer Care Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to scheduling and customer care. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks effectively in the past. This will demonstrate your ability to handle the demands of the Service Scheduler role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Scheduler & Customer Care Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and communication skills. We want to see how you’ve juggled multiple tasks in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Service Scheduler role and how your experience aligns with our needs. Keep it friendly and professional!
Showcase Your Customer Service Skills: Since this role is all about delivering high-quality customer service, share specific instances where you’ve gone above and beyond for customers. We love hearing about your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Scheduler & Customer Care Specialist. Familiarise yourself with scheduling software and customer service best practices, as this will show that you're proactive and ready to hit the ground running.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your efficiency.
✨Communicate Clearly and Confidently
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your skills and experiences related to customer care and coordination.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges the service team faces. This not only shows your interest but also helps you gauge if the company is the right fit for you.
