At a Glance
- Tasks: Transform complex data into actionable insights to drive revenue and service productivity.
- Company: Join Johnson Controls, a leader in energy efficiency and building systems.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and career advancement.
- Why this job: Make a real impact by influencing commercial strategies on a global scale.
- Qualifications: Strong analytical skills and experience with CRM and BI tools required.
The predicted salary is between 45000 - 55000 £ per year.
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Overview
Join our Global Marine & Navy (GMN) team as a Commercial Sales & Service Analyst, where you’ll act as a strategic business partner to leadership, translating complex data into clear, actionable insights that drive revenue growth, service productivity, and customer value. In this role, you’ll enable faster and better decision-making by delivering data-driven recommendations, influencing commercial behaviours, and standardising performance visibility across global markets.
Key Responsibilities
- Customer Analytics (Growth, Retention & Value Creation)
- Identify and prioritise growth opportunities through segmentation, whitespace analysis, and spend modelling
- Analyse customer lifecycle, installed base, and service footprint to uncover expansion and retention opportunities
- Develop account-level insights combining performance, pipeline, and activity data
- Provide “next best actions” to support sales focus and success
- Embed insights into commercial routines such as account and pipeline reviews
- Commercial Performance & Pipeline Insight
- Provide visibility into pipeline health, conversion rates, and backlog performance
- Deliver insights on win/loss trends, pricing, and execution gaps
- Support improvements in funnel quality, velocity, and forecast accuracy
- Translate analysis into actions that drive revenue outcomes
- Service Productivity & Performance Analytics
- Own and manage global service productivity reporting
- Define and standardise key performance metrics (utilisation, throughput, backlog, etc.)
- Deliver weekly and monthly insight packs with clear actions and recommendations
- Track execution and measure impact of improvement initiatives
- Headcount, Capacity & Coverage
- Build and maintain capacity and headcount models aligned to growth targets
- Identify gaps in coverage, productivity, and utilisation
- Support hiring, territory planning, and quota alignment
- Recommend resource optimisation strategies to leadership
- Commercial Operating System & Insight Delivery
- Develop scalable dashboards and insight packs across all GMN regions
- Standardise KPI definitions, governance, and data quality standards
- Create unified views across ERP and CRM systems
- Automate reporting to improve speed, accuracy, and consistency
What You’ll Bring
Essential Skills:
- Strong analytical capability with the ability to link data to commercial outcomes
- Excellent problem-solving and structured thinking skills
- Ability to influence stakeholders and translate insights into action
- Strong communication and business partnering skills
- High level of organisation, discipline, and outcome focus
Experience & Technical Skills:
- Proven experience in sales, service, or commercial analytics roles
- Experience working with CRM, ERP, and BI tools (e.g. Salesforce, Power BI, Excel, SQL)
- Experience delivering insights that drive measurable business performance improvements
Ready to Apply? If you thrive on turning data into meaningful business impact and want to play a key role in driving commercial performance across a global organisation, we’d love to hear from you.
Global Marine & Navy Commercial Data Analyst in Manchester employer: Johnson Controls, Inc.
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Global Marine & Navy Commercial Data Analyst, you'll benefit from comprehensive professional development opportunities, a commitment to sustainability, and the chance to make a tangible impact in a global organisation dedicated to energy efficiency and decarbonisation. Join us in a role where your analytical skills will not only drive business success but also contribute to a more sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land Global Marine & Navy Commercial Data Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources. The more comfortable you are with your answers, the more confident you'll be when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Global Marine & Navy Commercial Data Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Global Marine & Navy Commercial Data Analyst. Highlight your analytical skills and experience with CRM and BI tools, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about data and how you can drive commercial performance. Share specific examples of how you've turned insights into action in previous roles.
Showcase Your Problem-Solving Skills:In your application, give us a taste of your structured thinking and problem-solving abilities. We want to see how you approach challenges and deliver actionable insights.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Data Inside Out
As a Global Marine & Navy Commercial Data Analyst, you'll be expected to handle complex data. Make sure you brush up on your analytical skills and understand how to link data to commercial outcomes. Prepare examples of how you've used data to drive business performance in the past.
✨Master the Tools of the Trade
Familiarise yourself with CRM, ERP, and BI tools like Salesforce, Power BI, and SQL. Be ready to discuss your experience with these tools and how they can be leveraged to improve service productivity and performance analytics. Showing that you can navigate these systems will give you an edge.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and structured thinking skills. Prepare for scenario-based questions where you might need to analyse a situation and provide actionable insights. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Showcase Your Communication Skills
Since influencing stakeholders is key in this role, practice articulating your insights in a clear and concise manner. Think about how you can translate complex data into simple recommendations. Demonstrating strong communication skills will show that you can effectively partner with leadership and drive results.
