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For Companies At a Glance
- Tasks: Support customers, manage complaints, and deliver exceptional service.
- Company: Leading technology company in Manchester with a focus on customer experience.
- Benefits: Starting salary of £15,600, 25 days holiday, and additional perks.
- Why this job: Kickstart your career in customer service and make a real difference.
- Qualifications: GCSEs in English and Maths at grade 5 (C) or above.
- Other info: Exciting opportunity to grow in a dynamic tech environment.
The predicted salary is between 1300 - 1500 £ per month.
A leading technology company is looking for an Apprentice Customer Experience Advisor in Manchester. This office-based role involves supporting customers, managing complaints, and providing a top-notch service.
Applicants should have GCSEs in English and Maths at grade 5 (C) or above and demonstrate a passion for customer experiences.
The role offers a starting salary of £15,600 and various perks including 25 days holiday. If you are eager to kickstart your career in customer service, apply now!
Customer Experience Apprentice — Fire & Security Tech in Manchester employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Apprentice — Fire & Security Tech in Manchester
✨Tip Number 1
Research the company before your interview. Knowing their values and recent projects can help you connect your answers to what they care about. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your passion for customer experiences and how you can contribute to their success.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. It’s a great way to show your enthusiasm for the role and helps you figure out if the company is the right fit for you too!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re tech-savvy, which is a big plus for a role in customer experience!
We think you need these skills to ace Customer Experience Apprentice — Fire & Security Tech in Manchester
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your enthusiasm for customer service in your application. We want to see that you genuinely care about creating great experiences for customers!
Tailor Your CV: Don’t just send out the same CV everywhere! Customise it to reflect the skills and experiences that are relevant to the Customer Experience Apprentice role. We love seeing how you fit into our team!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point while still showcasing your personality and what makes you a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand common scenarios you might face as a Customer Experience Apprentice, like handling complaints or providing support. This will help you answer questions confidently and show your passion for delivering great customer experiences.
✨Research the Company
Take some time to learn about the technology company you're interviewing with. Familiarise yourself with their products, values, and customer service approach. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Prepare for Common Interview Questions
Think about potential questions you might be asked, such as how you would handle an unhappy customer or what excellent customer service means to you. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Show Enthusiasm and Eagerness to Learn
As an apprentice, your willingness to learn is key. Make sure to express your eagerness to develop your skills in customer service. Share examples of how you've demonstrated this in the past, whether through school projects or part-time jobs.
