At a Glance
- Tasks: Transform complex data into actionable insights that boost revenue and customer value.
- Company: Join Johnson Controls, a leader in energy efficiency and innovative building systems.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities.
- Why this job: Make a real impact by driving commercial performance in a global team.
- Qualifications: Strong analytical skills and experience with CRM, ERP, or BI tools.
The predicted salary is between 40000 - 50000 £ per year.
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Overview
Join our Global Marine & Navy (GMN) team as a Commercial Sales & Service Analyst, where you’ll act as a strategic business partner to leadership, translating complex data into clear, actionable insights that drive revenue growth, service productivity, and customer value. In this role, you’ll enable faster and better decision-making by delivering data-driven recommendations, influencing commercial behaviours, and standardising performance visibility across global markets.
Key Responsibilities
- Customer Analytics (Growth, Retention & Value Creation)
- Identify and prioritise growth opportunities through segmentation, whitespace analysis, and spend modelling
- Analyse customer lifecycle, installed base, and service footprint to uncover expansion and retention opportunities
- Develop account-level insights combining performance, pipeline, and activity data
- Provide “next best actions” to support sales focus and success
- Embed insights into commercial routines such as account and pipeline reviews
- Commercial Performance & Pipeline Insight
- Provide visibility into pipeline health, conversion rates, and backlog performance
- Deliver insights on win/loss trends, pricing, and execution gaps
- Support improvements in funnel quality, velocity, and forecast accuracy
- Translate analysis into actions that drive revenue outcomes
- Service Productivity & Performance Analytics
- Own and manage global service productivity reporting
- Define and standardise key performance metrics (utilisation, throughput, backlog, etc.)
- Deliver weekly and monthly insight packs with clear actions and recommendations
- Track execution and measure impact of improvement initiatives
- Headcount, Capacity & Coverage
- Build and maintain capacity and headcount models aligned to growth targets
- Identify gaps in coverage, productivity, and utilisation
- Support hiring, territory planning, and quota alignment
- Recommend resource optimisation strategies to leadership
- Commercial Operating System & Insight Delivery
- Develop scalable dashboards and insight packs across all GMN regions
- Standardise KPI definitions, governance, and data quality standards
- Create unified views across ERP and CRM systems
- Automate reporting to improve speed, accuracy, and consistency
What You’ll Bring
Essential Skills:
- Strong analytical capability with the ability to link data to commercial outcomes
- Excellent problem-solving and structured thinking skills
- Ability to influence stakeholders and translate insights into action
- Strong communication and business partnering skills
- High level of organisation, discipline, and outcome focus
Experience & Technical Skills:
- Proven experience in sales, service, or commercial analytics roles
- Experience working with CRM, ERP, and BI tools (e.g. Salesforce, Power BI, Excel, SQL)
- Experience delivering insights that drive measurable business performance improvements
Ready to Apply?
If you thrive on turning data into meaningful business impact and want to play a key role in driving commercial performance across a global organisation, we’d love to hear from you.
Commercial Data Analyst in Manchester employer: Johnson Controls, Inc.
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Commercial Data Analyst in our Global Marine & Navy team, you'll benefit from comprehensive professional development opportunities, a commitment to sustainability, and the chance to make a tangible impact in a global organisation dedicated to energy efficiency and decarbonisation. Join us to be part of a forward-thinking team that values your insights and contributions while providing a supportive environment for growth.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Data Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to commercial data analysis. Use real-world examples from your experience to showcase your analytical skills and how they link to business outcomes.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and tailor your approach to each one!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
We think you need these skills to ace Commercial Data Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Commercial Data Analyst. Highlight your analytical skills and any experience with CRM or BI tools, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your past experiences link to the responsibilities outlined in the job description. Show us why you’re the perfect fit for our team.
Showcase Your Analytical Skills:In your application, don’t just say you’re analytical—prove it! Include specific examples of how you've used data to drive business decisions or improve performance in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible while applying to join our team!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Data Inside Out
As a Commercial Data Analyst, you'll be expected to have a strong grasp of data analytics. Brush up on your knowledge of CRM, ERP, and BI tools like Salesforce and Power BI. Be ready to discuss how you've used these tools in past roles to drive business performance.
✨Prepare Real-World Examples
Think of specific instances where your analytical skills led to actionable insights. Prepare to share examples of how you identified growth opportunities or improved service productivity. This will show your potential employer that you can translate data into real-world results.
✨Understand the Business Context
Familiarise yourself with Johnson Controls' mission and the industries they serve. Understanding their focus on energy efficiency and decarbonisation will help you align your answers with their goals, demonstrating that you're not just a data whiz but also a strategic partner.
✨Practice Your Communication Skills
Since influencing stakeholders is key in this role, practice explaining complex data insights in simple terms. You might be asked to present your findings during the interview, so being clear and concise will set you apart from other candidates.
