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- Tasks: Lead customer implementation projects and ensure timely, high-quality delivery.
- Company: Dynamic company in Blackburn focused on customer satisfaction.
- Benefits: Competitive salary, 25 days annual leave, and training opportunities.
- Why this job: Make a real impact by delivering successful projects and building strong customer relationships.
- Qualifications: Proactive attitude and strong communication skills required.
- Other info: Opportunity for professional growth in a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a proactive, customer‑focused Project & Implementation Specialist to join our team. This is an office‑based role in Blackburn. You will lead the delivery of customer implementation projects, ensuring they are completed on time, within scope and budget, while maintaining excellent customer satisfaction.
Key Responsibilities
- Build strong relationships with customer project teams and sponsors.
- Manage all aspects of project delivery, ensuring high‑quality outcomes.
- Define project scope and objectives with stakeholders.
- Follow project management methodologies, including tracking, reporting and documentation.
- Lead project kick‑off meetings and capture customer requirements and success criteria.
- Produce project documentation such as plans, meeting minutes and highlight reports.
- Monitor progress and ensure delivery within agreed timelines and budget.
- Provide regular status updates to the Department Manager and/or Director.
- Analyse information to understand customer needs.
- Act as the link between customers and field engineering teams.
- Support the adoption and expansion of FM:Systems software.
- Deliver customer training on system configuration and maintenance.
- Create professional floor plan images using AutoCAD (training provided).
What We Offer
- Competitive salary based on experience
- 25 days annual leave plus
Project and Implementation Specialist in London employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project and Implementation Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Project & Implementation Specialist role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their implementation processes and think about how your skills can enhance customer satisfaction. We want you to shine when discussing your experience!
✨Tip Number 3
Practice your project management methodologies! Be ready to discuss how you've managed project scopes, timelines, and budgets in past roles. We love hearing about real-life examples that showcase your ability to deliver high-quality outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for proactive candidates who are eager to join our team and make a difference.
We think you need these skills to ace Project and Implementation Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Project & Implementation Specialist role. Highlight any project management experience and customer-focused achievements to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've successfully managed projects and built strong relationships with customers.
Showcase Your Communication Skills: As a Project & Implementation Specialist, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through your writing style or by mentioning relevant experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Projects
Before the interview, brush up on your project management experience. Be ready to discuss specific projects you've led, focusing on how you defined scope, managed timelines, and ensured customer satisfaction. This will show that you understand the role's requirements.
✨Build Rapport with Interviewers
Since this role involves building strong relationships with customers, practice your interpersonal skills. During the interview, engage with your interviewers, ask questions about their experiences, and demonstrate your proactive, customer-focused attitude.
✨Familiarise Yourself with Methodologies
Make sure you’re well-versed in project management methodologies relevant to the role. Be prepared to discuss how you’ve applied these in past projects, including tracking, reporting, and documentation practices. This will highlight your ability to manage all aspects of project delivery.
✨Showcase Your Technical Skills
If you have experience with AutoCAD or similar software, mention it! Even if you haven't used it extensively, express your willingness to learn. Highlighting your technical skills and adaptability can set you apart as a candidate who is ready to support the adoption of FM:Systems software.
