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For Companies At a Glance
- Tasks: Lead diagnosis and repairs of industrial refrigeration systems while ensuring customer satisfaction.
- Company: Global leader in technology and industrial solutions with a focus on innovation.
- Benefits: Competitive salary, overtime pay, service vehicle, and comprehensive benefits package.
- Why this job: Join a dynamic team and make a real impact in the industrial refrigeration sector.
- Qualifications: Relevant trade qualifications and experience with HFC, Ammonia & CO2 systems.
- Other info: Opportunities for career development and training in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries. Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers\’ manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive industries.
What we offer
- Competitive salary, and overtime paid at premium pay rates.
- Stand by allowance, call outs, travel paid on top of basic salary.
- Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided.
- 25 days paid holidays plus Bank Holidays
- Holiday Purchase Scheme
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
- Training opportunities with outstanding resources available.
- Career development through various career ladders programs.
- Dedication to safety through our Zero Harm policy.
- Access to business resource groups.
What you will do
We are looking for a competent IREF Lead Technician, who can lead diagnosis and repairs systems malfunctions, requiring specific technical knowledge and relevant qualifications as well as an understanding on time and equipment requirements. You will act as a subject expert, keeping customer informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade and provide the customer with advice / training in system operations as required.
Your role as a Lead Technician is to maintain positive customer relationships, ensuring pro-active feedback, documentation of the customer\’s equipment and systems status / work completed. You may provide technical coaching to less experienced service team members as well as coordinate on site work activity for highly complex and multi person jobs. May include overlooking activities of subcontractors. The role is based in Scotland, predominantly within Glasgow region.
What we look for
- Relevant qualifications in the specific trade (e.g. BAS/BNS, HVAC, Refrigeration)
- Complex product knowledge and advanced system knowledge within Industrial Refrigeration
- Ammonia certification is essential
- Driving License
- Experience in working with HFC, Ammonia & Co2 systems
- Experience with major manufacturers such as SABROE, Frick, York, Bitzer, Howden
- Experience with DX, pumped, flooded, multistage systems
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Lead Technician - Industrial Refrigeration employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technician - Industrial Refrigeration
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend local events, and join relevant online forums. The more people you know in the industrial refrigeration field, the better your chances of landing that Lead Technician role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with major manufacturers like SABROE and Frick. This will help you stand out during interviews and demonstrate your expertise in complex systems.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how you've maintained positive customer relationships and provided technical coaching, as these are key aspects of the Lead Technician role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Johnson Controls and being part of our commitment to safety and innovation.
We think you need these skills to ace Lead Technician - Industrial Refrigeration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Technician role. Highlight your relevant qualifications and experience in industrial refrigeration, especially with systems like HFC, Ammonia, and CO2. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your past experiences that relate to the job description. We love seeing your personality come through!
Showcase Your Technical Knowledge: Since this role requires specific technical knowledge, make sure to mention any relevant certifications or training you've completed. If you've worked with major manufacturers like SABROE or Frick, let us know! We value expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial refrigeration. Familiarise yourself with systems like HFC, Ammonia, and CO2, as well as major manufacturers like SABROE and Frick. Being able to discuss these topics confidently will show that you're the right fit for the Lead Technician role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've diagnosed and repaired system malfunctions. Highlight any complex projects you've led or been a part of, especially those involving multi-person jobs. This will demonstrate your capability to handle the responsibilities of the position.
✨Customer Relationship Skills
Since maintaining positive customer relationships is key, think of instances where you've successfully communicated with clients about service updates or system enhancements. Be ready to explain how you keep customers informed and satisfied, as this is crucial for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to safety, training opportunities, and career development. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals. Plus, it gives you a chance to engage with the interviewers on a deeper level.
