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For Companies At a Glance
- Tasks: Lead a dynamic team in driving sales and customer engagement.
- Company: Join Johnson Controls, a leader in building solutions and technology.
- Benefits: Enjoy a performance-driven culture with recognition and contests.
- Why this job: Make an impact by fostering a customer-centric approach and driving growth.
- Qualifications: Proven leadership in inside sales; strong communication and problem-solving skills required.
- Other info: Ideal for those with an entrepreneurial mindset and a passion for coaching.
The predicted salary is between 48000 - 72000 £ per year.
What you will do
Join our Building Solutions team at Johnson Controls as Head of Inside Sales. You will lead a team of Inside Sales Renewals Specialists, Consultants, and Lead Specialists, focusing on customer engagement and account management for our equipment and services. Your primary objective is to drive profitable growth, emphasizing service revenue and generating new leads. You will mobilize cross-company teams, including digital and services, to enhance Johnson Controls’ strategic business.
How you will do it
You’ll be responsible for sales activities and achieving KPIs by coaching team members on prioritization and customer engagement. You’ll act as an escalation point for support and model effective selling behaviors. Foster a customer-centric approach, driving organizational and cultural changes to achieve strategic objectives. Identify opportunities to improve function and drive productivity gains, connecting with leaders across regions.
You’ll collaborate to develop forecasts and communicate business strategies clearly to your team. Conduct team meetings to review KPI progress and share best practices. Provide constructive feedback during customer calls. Support team members’ skill development and lead training sessions. Build collaborative relationships with local and national sales teams. Foster a performance-driven culture through recognition and contests. Ensure accountability and high performance while managing your team.
What we look for
Required
- Proven experience in leading inside sales teams, ideally in Fire, Security, HVAC, Technology, or Software sectors.
- Strong understanding of inside sales concepts and processes.
- English proficiency in business with excellent verbal and written communication skills.
- Ability to supervise an annual sales pipeline of $5M+
- Experience in coaching and motivating team members.
- Entrepreneurial mindset with strong leadership capabilities.
- Strong problem-solving and negotiation skills
- Proficiency in MS Office, particularly Excel.
Preferred
We’d ideally love you to hold a Bachelor’s degree in Business Administration or Commerce coupled with knowledge/experience in Salesforce and PowerBI, though these are not essential for the right candidate!
We look forward to your application and the possibility of you joining our team at Johnson Controls!
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Head of Inside Sales UKI employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Inside Sales UKI
✨Tip Number 1
Make sure to highlight your leadership experience in inside sales during any networking opportunities. Connect with professionals in the Fire, Security, HVAC, Technology, or Software sectors to gain insights and potentially get referrals.
✨Tip Number 2
Familiarize yourself with Johnson Controls' products and services. Understanding their offerings will help you engage more effectively with the team and demonstrate your commitment to driving profitable growth.
✨Tip Number 3
Prepare to discuss your approach to coaching and motivating teams. Think of specific examples where you've successfully improved team performance and how you can apply those strategies at Johnson Controls.
✨Tip Number 4
Showcase your problem-solving and negotiation skills by preparing for potential scenarios you might face in the role. This will not only help you stand out but also demonstrate your readiness to tackle challenges head-on.
We think you need these skills to ace Head of Inside Sales UKI
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Inside Sales position at Johnson Controls. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in leading inside sales teams, particularly in sectors like Fire, Security, HVAC, Technology, or Software. Emphasize your achievements in driving sales growth and managing KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership capabilities and entrepreneurial mindset. Mention specific examples of how you've coached team members and driven customer engagement in previous roles.
Highlight Relevant Skills: Make sure to emphasize your proficiency in MS Office, especially Excel, as well as any experience with Salesforce and PowerBI. These skills are important for the role and should be clearly stated in your application.
How to prepare for a job interview at Johnson Controls, Inc.
✨Showcase Your Leadership Experience
Be prepared to discuss your previous experience in leading inside sales teams. Highlight specific examples where you successfully coached team members, achieved KPIs, and drove profitable growth.
✨Demonstrate Customer-Centric Mindset
Emphasize your understanding of customer engagement and account management. Share instances where you fostered a customer-centric approach and how it positively impacted sales outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and negotiation skills. Prepare scenarios from your past experiences where you effectively handled challenges or escalated issues.
✨Familiarize Yourself with Sales Tools
While not mandatory, having knowledge of Salesforce and PowerBI can set you apart. Be ready to discuss how you've used these tools or similar software to enhance sales processes and productivity.
