At a Glance
- Tasks: Install fire alarm systems and provide top-notch customer service.
- Company: Join ADT, a leader in security solutions with a supportive culture.
- Benefits: Enjoy competitive pay, paid travel, overtime options, and 25+ days holiday.
- Other info: Access ongoing training and career growth opportunities with recognised certifications.
- Why this job: Make a difference by protecting people and the environment with advanced technology.
- Qualifications: Experience in Fire & Security, driving license, and customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Why join our ADT team?
- Competitive salary
- Paid travel time and optional overtime
- Sales referral incentives
- Company vehicle, tools, uniform, PPE – everything you need to succeed
- 25 days holiday + bank holidays (option to buy extra days in our holiday purchasing scheme)
- Pension matched up to 7%
- Ongoing training and access to our Engineering Career Ladder
- Recognition programmes and long-service culture (20+ years average!)
- Staff referral bonus – up to £2,000
- Professional Development – fully funded levy‑supported qualifications, enabling you to gain nationally recognised certifications while you work
What you will do
Our Installation Engineers are involved in installing Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry‑leading technical knowledge. You will identify and rectify problems before they occur, work within a high‑performing team, and focus on a geographical region.
How you will do it
- Provide excellent Customer Service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships.
- Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and loss of unused materials.
- Ensure your time is managed efficiently and jobs are prioritised correctly.
- Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for
Essential- Experience within Fire & Security industry.
- Driving license.
- Ability to lift and climb ladders.
- Previous experience working in a customer‑facing environment.
- Hold current relevant qualifications to the industry, e.g., 18th edition/NVQ/City and Guilds/BTEC/FIA.
About us
ADT is a leading provider of security solutions, offering advanced technology, lifecycle services and a field organization to deliver performance and protect people and the environment.
Install Engineer - Fire in Halesowen employer: Johnson Controls, Inc.
Joining ADT as an Installation Engineer in the Fire division means becoming part of a supportive and dynamic team that prioritises your professional growth and well-being. With competitive salaries, generous holiday allowances, and ongoing training opportunities, we foster a culture of recognition and long-term commitment, ensuring you have all the tools and resources needed to excel in your role while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Install Engineer - Fire in Halesowen
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got relevant qualifications or experience, make sure to highlight them in conversations. Be ready to discuss how your background makes you a perfect fit for the Installation Engineer role.
✨Tip Number 3
Prepare for interviews by researching ADT and understanding their values. Think about how you can contribute to their team and be ready to share examples of your customer service excellence and technical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at ADT.
We think you need these skills to ace Install Engineer - Fire in Halesowen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the Fire & Security industry. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant qualifications and customer service experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our ADT team and how you can contribute to our mission. Keep it friendly and professional, and don’t forget to mention any specific experiences that relate to the role.
Showcase Your Problem-Solving Skills:In your application, highlight instances where you’ve identified and solved problems in previous roles. We love candidates who can think on their feet and provide exceptional customer service, so share those stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other great opportunities we have available!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of fire alarm systems and the relevant industry standards. Familiarise yourself with common issues that can arise during installations, as well as how to troubleshoot them. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer-facing roles. Think of specific examples where you went above and beyond to meet customer needs. This will demonstrate your commitment to providing exceptional service.
✨Time Management Matters
The job requires efficient time management and prioritisation of tasks. Be ready to talk about how you manage your time effectively, perhaps by sharing a story about a busy day where you successfully juggled multiple responsibilities. This will highlight your organisational skills.
✨Show Your Qualifications
If you have any relevant qualifications like the 18th edition or NVQ, make sure to mention them during the interview. Even if you don’t have them yet, express your willingness to pursue further training and certifications. This shows your dedication to professional development and aligns with what the company values.
