Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of engineers to deliver exceptional service and manage key client relationships.
- Company: Join a dynamic company focused on safety, efficiency, and customer satisfaction.
- Benefits: Enjoy competitive salary, overtime, 25 days holiday, and a comprehensive benefits package.
- Why this job: Make a real impact in a supportive team environment with long-term career development opportunities.
- Qualifications: Experience in managing teams in engineering, strong leadership, and excellent communication skills required.
- Other info: Access extensive training and resources to enhance your skills and career growth.
The predicted salary is between 36000 - 60000 £ per year.
We\’re looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers – with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to hear from you!What you\’ll do: Lead, coach and manage a team of field engineers across multiple sitesEnsure safety, compliance, and outstanding service are maintained at all timesSupport and supervise performance to meet operational KPIs and customer expectationsBuild strong customer relationships and manage any on-site issues or complaintsMonitor budget performance, cost control, and identify efficiency opportunitiesCoordinate call-out rotas, equipment, fleet use, and engineer schedulesIdentify training needs, onboard new engineers, and support succession planningAct as a key support to the Service Delivery Manager when requiredWhat we offer: Competitive salary and overtime ratesCompany van, fuel card, tools, and PPE provided25 days\’ holiday plus all bank holidaysPaid sick leaveComprehensive benefits package, including: matched pension contribution, life assurance, employee assistance programme, referral scheme, high street discounts, cycle-to-work scheme, discounts on Johnson Controls productsExtensive on-the-job and cross-training opportunitiesSupportive and collaborative team environmentAccess to business resource groupsLong-term career development opportunitiesWhat we\’re looking for: Previous experience in the fire suppression industry is essential – candidates without this will not be consideredProven experience managing teams in a field-based engineering environmentStrong leadership, coaching, and performance management skillsExcellent planning, multitasking, and communication abilitiesA proactive, solution-focused mindset with commercial awarenessComfortable managing safety protocols, audits, and compliance requirementsAbility to work cross-functionally and build strong stakeholder relationshipsIf you\’re ready to lead from the front, inspire your team, and make a real impact on service excellence – apply now and be part of something big!
#J-18808-Ljbffr
Field Delivery Manager employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Delivery Manager
✨Tip Number 1
Familiarise yourself with the key client that makes up 60% of the role. Understanding their specific needs and expectations will help you demonstrate your ability to lead a team that delivers exceptional service tailored to them.
✨Tip Number 2
Highlight your experience in managing teams in a field-based engineering environment during any discussions or interviews. Be ready to share specific examples of how you've successfully led teams, driven performance, and ensured safety compliance.
✨Tip Number 3
Prepare to discuss your approach to building strong customer relationships. Think of instances where you've effectively managed on-site issues or complaints, as this will showcase your problem-solving skills and customer focus.
✨Tip Number 4
Demonstrate your proactive mindset by coming up with ideas for efficiency opportunities and cost control. Showing that you can think commercially and identify areas for improvement will set you apart from other candidates.
We think you need these skills to ace Field Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams within a field-based engineering environment. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to drive performance and ensure service delivery.
Craft a Compelling Cover Letter: In your cover letter, address the specific requirements mentioned in the job description. Discuss your proactive mindset, solution-focused approach, and how you can build strong relationships with stakeholders. Mention your experience with safety protocols and compliance as well.
Showcase Relevant Experience: When detailing your work history, focus on roles where you led teams, managed budgets, or improved operational efficiency. Use quantifiable results to illustrate your impact, such as KPIs met or exceeded.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at Johnson Controls, Inc.
✨Showcase Your Leadership Skills
As a Field Delivery Manager, you'll be leading a team of engineers. Be prepared to discuss your previous leadership experiences, how you motivate teams, and any specific examples where you've driven performance or resolved conflicts.
✨Demonstrate Safety Awareness
Safety is a key aspect of this role. Familiarise yourself with safety protocols and compliance requirements relevant to the engineering field. Be ready to explain how you've ensured safety in past roles and how you would approach it in this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to manage on-site issues or complaints, and prepare to explain your thought process and the outcomes of your actions.
✨Highlight Your Customer Relationship Skills
Building strong customer relationships is crucial for this role. Prepare examples of how you've successfully managed client expectations and resolved issues in the past, showcasing your communication and interpersonal skills.
