At a Glance
- Tasks: Lead product strategy for traffic analytics and shopper insights in retail.
- Company: Join Johnson Controls, a global leader in energy efficiency and building systems.
- Benefits: Competitive salary, 25 days holiday, pension, life insurance, and employee discounts.
- Other info: Collaborative culture with excellent career development opportunities.
- Why this job: Make an impact by driving innovation in retail technology and analytics.
- Qualifications: 5+ years in product management with a background in retail tech or analytics.
The predicted salary is between 60000 - 75000 £ per year.
Solutions Manager - Shopper Trak Analytics
As Solutions Manager– Shopper Trak Solutions, you will define and deliver the product strategy for traffic analytics and shopper insight solutions within our retail portfolio.
You will lead the end-to-end product lifecycle—from vision and roadmap to launch and optimisation—translating customer needs, market trends, and technical capabilities into scalable, data-driven products.
Working in a hybrid setup, you will collaborate closely with engineering, data science, sales, marketing and customer success to drive adoption, innovation and commercial growth.
What We Offer
- Competitive salary plus bonus plan
- 25 days holiday plus bank holidays
- Pension
- Life insurance
- Employee Assistance Programme
- Employee referral scheme
- Employee discounts
- Cycle to Work scheme
- Discounts on Johnson Controls products
- Training and career development opportunities
- Supportive, collaborative and safety-driven culture
- How You Will Do It
- Define and own the Shopper Trak product roadmap aligned to business strategy and ROI
- Translate retail analytics trends (AI, omnichannel behaviour, sensor tech) into product opportunities
- Create product requirements, user stories and acceptance criteria
- Lead Agile ceremonies including backlog grooming, sprint planning and reviews
- Partner with engineering and data teams to deliver scalable, high-quality solutions
- Engage customers to validate use cases and capture feedback
- Act as the voice of the customer across internal teams
- Track KPIs such as traffic accuracy, uptime, adoption and conversion rates
- Support go‑to‑market activities including positioning, pricing and launches
- Enable sales through training, tools, RFP support and customer presentations
- What We Are Looking For
- Required
- 5+ years’ experience in product management, operations or customer success
- Background in retail technology, Io T/sensor solutions or analytics/Saa S platforms
- Strong Agile delivery experience
- Proven ability to translate business requirements into technical solutions
- Excellent stakeholder management and communication skills
- Experience with data-driven products and analytics platforms
- Beneficial
- Experience in retail operations or shopper behaviour analytics
- Knowledge of computer vision, AI/ML or sensor-based technologies
- Experience in B2B enterprise Saa S environments
- MBA or equivalent business/technical qualification
About Us
Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters.
Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.
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StudySmarter Expert Advice🤫
We think this is how you could land Solutions Manager - ShopperTrak Analytics in England
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Johnson Controls, Inc.!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Johnson Controls, Inc. would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Johnson Controls, Inc. through your school's career services!
We think you need these skills to ace Solutions Manager - ShopperTrak Analytics in England
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Solutions Manager - ShopperTrak Analytics, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Solutions Manager - ShopperTrak Analytics position at Johnson Controls, Inc.. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Johnson Controls, Inc.
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
