Business Operations Coordinator

Business Operations Coordinator

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for clients, ensuring smooth communication and project management.
  • Company: Join a leading company known for its innovative solutions and client-focused approach.
  • Benefits: Enjoy 25 days of leave, competitive salary, and exclusive discounts on brands you love.
  • Why this job: Build strong relationships while developing your skills in a supportive and dynamic environment.
  • Qualifications: Experience in client-facing roles and strong project coordination skills are essential.
  • Other info: Completion of a security check is required for this position.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

What you will do

As our Business Operations Coordinator, you’ll be the key contact for top clients, ensuring every interaction is smooth and professional. You’ll connect the dots between clients and internal teams, keeping projects on track and expectations aligned. From meetings and updates to budgets and payments, you’ll stay on top of every detail—building strong relationships and making sure clients feel supported every step of the way.

What we offer

  • Competitive Salary: Reflecting your skills and experience.
  • Generous Leave: 25 days of annual leave plus Bank Holidays
  • Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total entitlement to the equivalent of 35 days.
  • Comprehensive Benefits: Including a pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
  • Exclusive Discounts: Enjoy savings with high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
  • Career Development: Access to extensive training and advancement opportunities.

How you will do it

  • Provide regular, clear updates on project progress, key milestones, and next steps
  • Organise and document client meetings with actionable follow-ups
  • Turn client requests into clear tasks for the internal team
  • Keep track of project budgets, costs, and invoicing
  • Support the creation of quotes, proposals, and financial summaries
  • Reconcile financial data for client and internal reporting
  • Balance customer needs with business goals and delivery timelines

Required

  • Proven experience in a client-facing role (e.g., Account Coordinator, Project Coordinator)
  • Strong background in project coordination or administration
  • High financial literacy and comfort working with numbers
  • Skilled in using Sage and Microsoft Office tools (Excel, Word, Teams, SharePoint)
  • Excellent communication and relationship-building abilities
  • Top-notch attention to detail and time management
  • Commercial awareness to balance customer needs with business goals
  • Ability to explain complex details clearly and professionally

Preferred

  • Experience with CRM platforms such as Salesforce
  • Familiarity with project management tools like MS Project
  • Solid understanding of project lifecycles from start to finish
  • Background in billing and budget tracking

***Completion of the SC (Security Check) vetting is a requirement of this position***

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Business Operations Coordinator employer: Johnson Controls, Inc.

As a Business Operations Coordinator at our company, you'll thrive in a dynamic work environment that prioritises client relationships and professional growth. We offer competitive salaries, generous leave policies, and extensive career development opportunities, all while fostering a supportive culture that values teamwork and innovation. Located in a vibrant area, you will enjoy exclusive discounts and benefits that enhance your work-life balance, making us an exceptional employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Johnson Controls, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Operations Coordinator

✨Tip Number 1

Familiarise yourself with the specific tools mentioned in the job description, like Sage and Microsoft Office. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.

✨Tip Number 2

Prepare examples of how you've successfully managed client relationships in the past. Highlighting your experience in a client-facing role will show that you understand the importance of communication and relationship-building.

✨Tip Number 3

Brush up on your financial literacy skills, especially if you have experience with budgets and invoicing. Be ready to discuss how you've handled financial data in previous roles, as this is crucial for the Business Operations Coordinator position.

✨Tip Number 4

Research StudySmarter's values and mission. Understanding our company culture will help you align your answers during the interview and demonstrate that you're a good fit for our team.

We think you need these skills to ace Business Operations Coordinator

Client Relationship Management
Project Coordination
Financial Literacy
Budget Tracking
Attention to Detail
Time Management
Communication Skills
Microsoft Office Proficiency (Excel, Word, Teams, SharePoint)
Sage Software Knowledge
CRM Platform Experience (e.g., Salesforce)
Project Management Tools Familiarity (e.g., MS Project)
Commercial Awareness
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles and project coordination. Use specific examples that demonstrate your financial literacy and attention to detail, as these are key for the Business Operations Coordinator position.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job description. Mention your experience with tools like Sage and Microsoft Office, and provide examples of how you've successfully managed client relationships and project budgets.

Showcase Communication Skills: Since excellent communication is crucial for this role, consider including a section in your application that highlights your ability to explain complex details clearly. You could mention specific instances where you effectively communicated with clients or internal teams.

Highlight Relevant Tools Experience: If you have experience with CRM platforms like Salesforce or project management tools such as MS Project, make sure to include this in your application. This will demonstrate your readiness to hit the ground running in the Business Operations Coordinator role.

How to prepare for a job interview at Johnson Controls, Inc.

✨Showcase Your Client-Facing Experience

Make sure to highlight your previous roles where you interacted with clients. Share specific examples of how you managed client relationships and resolved issues, as this will demonstrate your ability to be the key contact for top clients.

✨Demonstrate Financial Literacy

Since the role requires high financial literacy, be prepared to discuss your experience with budgets, invoicing, and financial reporting. You might even want to bring examples of how you've successfully managed project finances in the past.

✨Familiarise Yourself with Relevant Tools

Brush up on your skills with Sage and Microsoft Office tools, especially Excel. If you have experience with CRM platforms like Salesforce or project management tools, mention these during the interview to show you're well-equipped for the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle project coordination challenges. Think of scenarios where you had to balance customer needs with business goals, and be ready to explain your thought process.

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