At a Glance
- Tasks: Service Fire Alarm Systems and provide exceptional customer service.
- Company: Join Johnson Controls, a leader in safety and sustainability.
- Benefits: Competitive salary, overtime, generous holidays, and career progression.
- Why this job: Make a real impact in fire safety while advancing your career.
- Qualifications: Experience in the fire industry and strong customer service skills.
- Other info: Dynamic team with excellent support and training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Why join our JCI/ADT team? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:
- Competitive basic salary with excellent additional earnings potential
- Optional Overtime
- Generous callout payments – Best in the industry
- Travel Time – Averaging 3% of basic salary
- Engineering Commission scheme – Averaging 7% of basic salary
- Sales referral incentive scheme
- Pension – we match up to 7%
- 25 days holiday plus bank holidays
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Industry leading Health & Safety and an employee assistance program
- Career progression opportunities
- Our team average 20+ years length of service
- Staff referral scheme up to £2,000
What can Johnson Controls do for you? We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.
What you will do: Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineer will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team. The successful Engineer will cover a regional area.
How you will do it: Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships. To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials. Ensuring your time is managed efficiently and jobs are prioritised correctly. Correctly complete Engineer work reports or checklist as appropriate.
What we look for: Experience within the Fire industry with knowledge of repair and maintenance of large systems. Expert knowledge in mainstream and top end Fire, Gas and Aspiration systems. Working knowledge of industry standards and have a logical approach to troubleshooting together with good computer skills. Had or have previous experience working in a customer facing environment. Must hold a full clean driving license. The ability to lift and climb ladders and be comfortable working at height. Preferred: Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA.
Service Engineer - Fire in Bournemouth employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Fire in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to share examples of how you've solved problems in the past, especially in high-pressure situations.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, express your passion for fire safety and how you can contribute to their team. A positive attitude goes a long way!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Engineer - Fire in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the fire industry and any relevant qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Johnson Controls and how you can contribute to our team. Keep it concise but impactful!
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight your experience in customer-facing environments. We love engineers who can build strong relationships with clients!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Fire Systems
Make sure you brush up on your knowledge of fire alarm systems, especially the mainstream and top-end ones. Be ready to discuss your experience with repair and maintenance, as well as any relevant qualifications you hold. This will show that you're not just familiar with the basics but are also an expert in the field.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided exceptional customer service in the past. Think about situations where you exceeded expectations or resolved issues effectively. This will demonstrate your ability to build strong relationships with clients.
✨Safety First
Familiarise yourself with industry safety standards and practices. Be prepared to discuss how you ensure safety while working, especially when it comes to servicing equipment at height. Showing that you prioritise safety will resonate well with the interviewers.
✨Time Management Skills
The job requires efficient time management and prioritisation of tasks. Think of specific instances where you successfully managed your time to complete jobs effectively. Highlighting your organisational skills will show that you can handle the demands of the role.