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- Tasks: Lead complex security programs across EMEA, ensuring top-notch delivery and client satisfaction.
- Company: Join a global leader in electronic security with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and professional growth in a dynamic environment.
- Other info: Exciting travel opportunities and a chance to work with diverse teams across regions.
- Why this job: Make a real impact by managing cutting-edge security solutions for strategic clients.
- Qualifications: 5+ years in electronic security and strong programme management skills required.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an experienced Technical Program Manager to support global strategic security accounts across the EMEA region. This role provides technical leadership and program governance for multiple, complex, multi‑country security deployments including access control, video surveillance, and intruder alarm systems. You will partner closely with Global Strategic Account Managers, Account Program Managers, Centres of Excellence, and in‑country delivery teams, acting as the technical and programmatic authority for assigned accounts. The role requires strong customer engagement, cross‑regional coordination, and the ability to drive consistent delivery against client standards.
Key Responsibilities
- Manage and govern multiple concurrent security programs across EMEA, ensuring delivery to agreed scope, milestones, quality, and client standards.
- Provide technical oversight of system design, commissioning strategies, testing, and acceptance.
- Act as the primary technical and programme interface with strategic customers and their technical teams.
- Coordinate and influence local JCI and partner delivery teams and commissioning resources.
- Utilise Centre of Excellence resources to support standardisation, technical assurance, and issue resolution.
- Identify, manage, and mitigate programme risks and dependencies.
- Provide clear programme reporting, status updates, and escalations to account leadership.
- Support programme close‑out, documentation, and customer acceptance.
- Travel across the region to support key sites, customer engagements, and critical milestones.
What we are looking for
- 5+ years’ experience in the electronic security industry.
- Proven experience managing regional or multi‑country programs for enterprise customers.
- Strong technical background in installation, commissioning, or engineering.
- MBA or equivalent desirable.
- Programme governance and stakeholder management.
- Strong communication, reporting, and problem‑solving skills.
- Ability to influence indirect teams and drive standards.
- Multilingual capability desirable (English plus another language).
Other
- Up to 30% travel across EMEA.
Technical Program Manager - Strategic Accounts in Birmingham employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Program Manager - Strategic Accounts in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at companies you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to technical program management. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your experience with real-life examples during interviews. Talk about specific projects you've managed, focusing on how you tackled challenges and delivered results. This will demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Technical Program Manager - Strategic Accounts in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Program Manager. Highlight your experience in managing complex security programs and any relevant technical skills that align with our needs.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed multi-country programs and engaged with clients in the past.
Showcase Your Technical Expertise: Don’t shy away from detailing your technical background in installation, commissioning, or engineering. We want to see how your skills can contribute to our strategic accounts.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Tech Inside Out
As a Technical Program Manager, you’ll need to demonstrate your technical expertise. Brush up on the latest trends in electronic security systems like access control and video surveillance. Be ready to discuss specific projects you've managed and how you tackled technical challenges.
✨Showcase Your Leadership Skills
This role requires strong governance and stakeholder management. Prepare examples of how you've led cross-regional teams or influenced indirect teams in previous roles. Highlight your ability to drive standards and ensure consistent delivery across multiple projects.
✨Prepare for Customer Engagement Scenarios
Since customer engagement is key, think about how you would handle various client situations. Practice articulating how you would manage client expectations and resolve issues. Use real-life examples to illustrate your problem-solving skills and communication style.
✨Be Ready to Discuss Programme Risks
Understanding programme risks and dependencies is crucial. Prepare to talk about how you've identified and mitigated risks in past projects. This will show your potential employer that you can foresee challenges and have strategies in place to address them.