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- Tasks: Service Fire Alarm Systems and provide exceptional customer service.
- Company: Join ADT, a leader in Fire & Security solutions.
- Benefits: Competitive salary, overtime, generous holidays, and career progression.
- Other info: Be part of a high-performing team with excellent growth opportunities.
- Why this job: Make a real impact by protecting people and the environment.
- Qualifications: Experience in Fire & Security and a valid driving licence.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Why join our ADT team? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:
- Competitive basic salary with excellent additional earnings potential
- Optional overtime
- Generous callout payments – Best in the industry
- Travel Time – Averaging 3% of basic salary
- Engineering Commission scheme – Averaging 7% of basic salary
- Sales referral incentive scheme
- Pension – we match up to 7%
- 25 days holiday plus bank holidays
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Industry leading Health & Safety and an employee assistance program
- Career progression opportunities – newly introduced Engineering career ladder 2022
- Our team average 20+ years length of service
- The opportunity to become a valued member of our Winning Team
- Staff referral scheme up to ÂŁ5,000
- Rewards & recognition programmes
Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology. This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?” We are at the forefront of cutting‑edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.
What you will do: Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.
How you will do it: Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials. Ensuring your time is managed efficiently and jobs are prioritised correctly. Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for:
- Essential: Experience within Fire & Security industry, Driving license, Ability to lift and climb ladders, Had or have previous experience working in a customer facing environment
- Preferred: Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
Service engineer fire in Birmingham employer: Johnson Controls, Inc.
Contact Detail:
Johnson Controls, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service engineer fire in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with fire alarm systems, make sure to highlight that in conversations. Bring up specific projects or challenges you’ve tackled. This will help you stand out as someone who can hit the ground running.
✨Tip Number 3
Don’t just apply – engage! When you find a role you’re interested in, reach out directly to the hiring manager or team. Ask questions about the company culture or the specifics of the role. This shows your enthusiasm and can set you apart from other candidates.
✨Tip Number 4
Keep learning! Stay updated on the latest trends and technologies in the fire and security sector. Consider taking short courses or certifications. This not only boosts your CV but also gives you great talking points during interviews.
We think you need these skills to ace Service engineer fire in Birmingham
Some tips for your application 🫡
Show Your Passion for Fire Safety: When writing your application, let us see your enthusiasm for fire safety and security. Share any relevant experiences or projects that highlight your commitment to making the world a safer place.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Service Engineer role. Highlight your technical skills and customer service experience, and don’t forget to mention any relevant qualifications you hold!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s industry-specific. We want to understand your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows you’re serious about joining our ADT team!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Fire Systems
Make sure you brush up on your knowledge of fire alarm systems and relevant industry standards. Being able to discuss specific technologies or regulations during the interview will show that you're not just interested in the role, but that you’re also knowledgeable and prepared.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided exceptional customer service in the past. Think of situations where you went above and beyond to meet a customer's needs, as this will highlight your ability to build effective relationships.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've identified and rectified problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your proactive approach to preventing issues before they arise.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, career progression opportunities, or the latest technologies being used. This shows your genuine interest in the company and the role, and it helps you determine if it's the right fit for you.