At a Glance
- Tasks: Install fire alarm systems and provide top-notch customer service.
- Company: Join ADT, a leader in security solutions with a supportive culture.
- Benefits: Competitive salary, paid travel, overtime options, and 25 days holiday.
- Other info: Ongoing training, career growth, and recognition for your hard work.
- Why this job: Make a difference by protecting people and the environment with advanced technology.
- Qualifications: Experience in Fire & Security, driving license, and customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Why join our ADT team?
- Competitive salary
- Paid travel time and optional overtime
- Sales referral incentives
- Company vehicle, tools, uniform, PPE – everything you need to succeed
- 25 days holiday + bank holidays (option to buy extra days in our holiday purchasing scheme)
- Pension matched up to 7%
- Ongoing training and access to our Engineering Career Ladder
- Recognition programmes and long-service culture (20+ years average!)
- Staff referral bonus – up to £2,000
- Professional Development – fully funded levy‑supported qualifications, enabling you to gain nationally recognised certifications while you work
What you will do
Our Installation Engineers are involved in installing Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry‑leading technical knowledge. You will identify and rectify problems before they occur, work within a high‑performing team, and focus on a geographical region.
How you will do it
- Provide excellent Customer Service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships.
- Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and loss of unused materials.
- Ensure your time is managed efficiently and jobs are prioritised correctly.
- Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for
Essential- Experience within Fire & Security industry.
- Driving license.
- Ability to lift and climb ladders.
- Previous experience working in a customer‑facing environment.
- Hold current relevant qualifications to the industry, e.g., 18th edition/NVQ/City and Guilds/BTEC/FIA.
About us
ADT is a leading provider of security solutions, offering advanced technology, lifecycle services and a field organization to deliver performance and protect people and the environment.
Install Engineer - Fire in Birmingham employer: Johnson Controls, Inc.
Joining ADT as an Installation Engineer in the Fire division means becoming part of a supportive and dynamic team that prioritises your professional growth and well-being. With competitive salaries, generous holiday allowances, and ongoing training opportunities, we foster a culture of recognition and long-term commitment, ensuring you have everything you need to excel in your role while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Install Engineer - Fire in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got relevant qualifications or experience, make sure to highlight them in conversations. Be ready to discuss how your background makes you a perfect fit for the Installation Engineer role.
✨Tip Number 3
Prepare for interviews by researching ADT and understanding their values. Think about how you can contribute to their team and be ready to share examples of your customer service excellence and technical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at ADT.
We think you need these skills to ace Install Engineer - Fire in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the Fire & Security industry. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant qualifications and customer service experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our ADT team and how you can contribute to our mission. Keep it friendly and professional, and don’t forget to mention any specific experiences that relate to the role.
Show Off Your Technical Knowledge:Since this role involves installing Fire Alarm Systems, make sure to highlight any technical knowledge or certifications you have. We love seeing candidates who are proactive about their professional development, so if you’ve got relevant qualifications, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know Your Fire Systems
Make sure you brush up on your knowledge of fire alarm systems and relevant industry standards. Being able to discuss specific technologies or regulations during the interview will show that you're not just familiar with the basics, but that you’re genuinely passionate about the field.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided exceptional service in previous roles. Think about situations where you went above and beyond to meet a customer's needs, as this will highlight your ability to build effective relationships.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've identified and rectified problems in past jobs. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how your proactive approach can prevent issues before they arise.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, ongoing training opportunities, or the Engineering Career Ladder. This shows that you’re not only interested in the job but also in growing with the company.
