At a Glance
- Tasks: Coordinate service operations and manage engineer schedules for our Industrial Refrigeration division.
- Company: Join Johnson Controls, a global leader in energy efficiency and building systems.
- Benefits: Enjoy competitive salary, generous leave, and exclusive discounts on high street brands.
- Other info: Great opportunities for growth and advancement in a supportive team.
- Why this job: Make a real impact while developing your career in a fast-paced environment.
- Qualifications: Strong organisational skills and a customer-focused mindset are essential.
The predicted salary is between 40500 - 49500 £ per year.
We are looking for a Service Coordinator to support our Industrial Refrigeration (IREF) division. You’ll play a key role in coordinating service operations, managing engineer schedules, and supporting customer delivery across maintenance, reactive, and project work.
What we offer:
- Competitive Salary: Reflecting your skills and experience
- Generous Leave: 25 days annual leave (pro-rated in hours)
- Holiday Purchase Scheme: Buy up to 10 extra days up to 35 days total leave
- Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
- Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
- Career Development: Extensive growth and advancement opportunities
What you’ll do:
- Coordinate engineer scheduling and manage utilisation
- Process timesheets and maintain planner systems
- Raise jobs (maintenance, quoted, and reactive works)
- Order parts and manage work-in-progress (WIP)
- Communicate with customers and obtain purchase orders
- Support invoicing, quotations, and KPI tracking
- Maintain training records and support compliance (EHS, FGAS)
What we’re looking for:
- Must-Have:
- Strong organisational and prioritisation skills
- Customer-focused with excellent communication skills
- Ability to work independently in a fast-paced environment
- Proactive, positive, and team-oriented mindset
- Willingness to learn and adapt
- Nice-to-Have:
- Experience in a similar service or engineering environment
- Technical knowledge or exposure to refrigeration systems
Operations Coordinator in Bellshill employer: Johnson Controls, Inc.
Johnson Controls, Inc. is an excellent employer that prioritises employee development and fosters a collaborative work culture in Sunbury-on-Thames. With comprehensive training provided, employees can enhance their skills while contributing to a team dedicated to delivering exceptional customer experiences. The company values proactive individuals who are eager to learn and grow within a supportive environment, making it a rewarding place to build a career.
