At a Glance
- Tasks: Manage administrative duties in our Alarm Monitoring Centre and support the team.
- Company: Join Envision Intelligent Solutions, a forward-thinking security systems provider.
- Benefits: Enjoy a comprehensive benefits package, including discounts and paid leave.
- Other info: Full-time role with a Monday to Friday schedule and excellent growth opportunities.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Envision Intelligent Solutions, a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in house CAT1 Alarm receiving Centre in Craigavon. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are. As part of our team, you’ll have the opportunity to make an impact that people can feel. The world is waiting for you and so are we.
We are currently looking for an Alarm Receiving Centre (ARC) Administrator to join our team. In this full-time, 100% office-based role, you will perform administrative duties and will work in our Alarm Monitoring Centre in Silverwood Business Park, Craigavon, BT66 6SY.
The main duties will include but are not limited to the below across both AIM & Envision:
- Updating Keyholder information.
- Processing communicator orders for installers.
- Processing cancellation of communicators.
- Setting up of new records.
- Report generation.
- Commissioning of systems.
- Handling customer queries.
- Quality checking.
- Updating on call rotas.
- Managing and maintaining Engineer dispatch services.
- Footage requests.
- Alarm schedule maintenance.
- Connection checks.
Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
Paid Annual Leave, plus bank holidays (Holiday buy back option available).
Full Time & permanent contract: Monday - Friday 08:30 - 17:00.
Dedication to safety through our Zero Harm policy.
Access to business resource groups.
ARC Administrator in Armagh employer: Johnson Controls, Inc.
Envision Intelligent Solutions, a Johnson Controls company, is an exceptional employer that fosters a professional and innovative work culture in Craigavon. With a strong commitment to employee growth, we offer comprehensive benefits, including a pension scheme, life assurance, and opportunities for career advancement in a dynamic environment. Join us to make a meaningful impact while enjoying a supportive atmosphere that values hard work and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land ARC Administrator in Armagh
✨Tip Number 1
Network like a pro! Reach out to current employees at Envision Intelligent Solutions on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with their services and values. Show them you’re not just another candidate; you’re genuinely interested in being part of their innovative team.
✨Tip Number 3
Practice common interview questions, but also be ready for curveballs! Think about how your skills align with the ARC Administrator role and be prepared to share specific examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace ARC Administrator in Armagh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ARC Administrator role. Highlight relevant experience and skills that match the job description, like administrative duties and customer service. We want to see how you can make an impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team at Envision Intelligent Solutions. Share specific examples of how your background aligns with our values of professionalism and innovation.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Show us you can get to the heart of the matter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Johnson Controls, Inc.
✨Know the Company Inside Out
Before your interview, take some time to research Envision Intelligent Solutions and its role within Johnson Controls. Understand their services, especially in the rental market and alarm monitoring. This will not only show your interest but also help you tailor your answers to align with their values and mission.
✨Highlight Relevant Experience
Make sure to prepare examples from your past work that relate directly to the responsibilities of an ARC Administrator. Whether it’s handling customer queries or managing records, having specific instances ready will demonstrate your capability and fit for the role.
✨Showcase Your Problem-Solving Skills
In a dynamic environment like this, being able to think on your feet is crucial. Be ready to discuss how you've tackled challenges in previous roles, particularly in administrative tasks or customer service. This will illustrate your agility and innovative thinking.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, growth opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
