Up to £100,000 | Hybrid Working | London
About the Role
We're seeking a highly experience Loans Operations leader to join our client’s team in a Vice President capacity working 2 days a week in the office and 3 from home. This is an exceptional opportunity for a strategic Loan Operations professional to support the Director of Loan Agency Administration, driving operational excellence across Corporate Banking loan portfolios in London and MEA regions.
You’ll play a pivotal leadership role in ensuring seamless day-to-day operations, managing a high-performing team, and driving continuous improvement initiatives to enhance processes, systems, and service delivery.
Strategic Leadership & Team Management
- Support the Director of Loan Agency Administration in delivering strategic objectives for the function
- Supervise and develop a team, ensuring adherence to processes, procedures, and quality standards
- As a member of the Leadership Team, drive consistency in operating standards across Operations
- Take an active lead in the Operations change strategy, demonstrating commitment through delivery
- Promote an inclusive, collaborative culture that breaks down silos and enhances team performance
Operational Excellence & BAU Management
- Ensure effective running of day-to-day loan agency operations, identifying operational issues and mitigating risk
- Oversee timely and accurate processing of drawdowns, rollovers, repayments, prepayments, guarantee bookings, transfers, new deals, and fees as Agent
- Oversee Process primary and secondary trades with accuracy and efficiency
Stakeholder Management & Communication
- Liaise with front office, lenders, and borrowers to ensure relevant approvals are obtained
- Communicate effectively with customers, relationship managers, and participant banks to ensure agency facilities are handled in accordance with loan agreements
- Maintain robust links with internal teams and demonstrate proactive problem-solving
Process Improvement & Systems Enhancement
- Ensure adherence to key performance indicators and Quality Assurance standards
- Work closely with technology teams to establish required system enhancements
- Drive prioritisation and plan/manage change initiatives for the function
- Assist with projects and ad hoc tasks that advance the capabilities and scope of the team
- Contribute to departmental reporting and internal controls preparation
What We’re Looking For
Essential Qualifications & Experience
- Demonstrable leadership experience in loan operations
- Detailed knowledge of loan products and comprehensive understanding of loan documentation
- Proven customer-centric career experience in banking or financial services
- Experience working as Loan Agent on syndicated facilities
Leadership Qualities
- Proven ability to supervise teams and drive performance
- Strategic mindset with operational delivery focus
- Commitment to fostering an inclusive, high-performing culture
- Change management experience and ability to lead transformation initiatives
What We Offer
Competitive Package
- Salary up to £100,000
- Hybrid working arrangement – 2 days a week in office & 3 working from home.
- Leadership role within a global financial institution
- Opportunity to shape operational strategy and drive meaningful change
Additional Information
Candidates must have the right to work in the UK without requiring sponsorship.
Loan Agency Operations Manager in London employer: Johnson & Associates
As a globally recognised financial institution, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our London-based team enjoys a hybrid working model, allowing for flexibility while engaging in meaningful client relationships and high-value transactions. With competitive salaries and the opportunity to collaborate with global Export Credit Agencies, we are committed to providing a rewarding environment for our employees.
