ECA Agency Client Service Manager in London

ECA Agency Client Service Manager in London

London Full-Time 90000 - 90000 £ / year (est.) Home office (partial)
J

At a Glance

  • Tasks: Manage client relationships and oversee Export Finance transactions with minimal supervision.
  • Company: Globally recognised financial institution with a focus on client-centric services.
  • Benefits: Competitive salary, hybrid working model, and opportunities for professional growth.
  • Other info: Collaborative environment with global exposure and excellent career advancement potential.
  • Why this job: Join a dynamic team and make an impact in high-value financial transactions.
  • Qualifications: Experience in Syndicated Loan Market and strong client management skills.

The predicted salary is between 90000 - 90000 £ per year.

A globally recognised financial institution is seeking an ECA Agency Client Service Manager to join its Loan Agency Client Services team. This role focuses on delivering first-class relationship management to clients involved in Export Finance transactions, ensuring compliance with ECA policies and managing a complex portfolio with minimal supervision.

Key Responsibilities:
  • Portfolio Management: Act as Facility Agent, ECA Agent, and Intercreditor Agent for a portfolio of syndicated Export Finance loan transactions.
  • ECA Coordination: Liaise with Export Credit Agencies on policies, insurance, and covered facilities.
  • Deal Lifecycle Oversight: Manage the end-to-end lifecycle of deals, from mandate to final repayment, including amendments, waivers, and consents.
  • Stakeholder Collaboration: Work with internal teams, clients, lenders, lawyers, and ECAs to onboard, execute, and close deals while resolving operational issues.
  • Client Relationships: Develop and maintain strong client relationships to identify new business opportunities.
  • Pricing & Repricing: Focus on pricing for out-of-scope events and opportunities to reprice on refinances and amendments.
Requirements:
  • Experience: Proven background in a comparable role, with a strong understanding of the Syndicated Loan Market and ECA-backed financing.
  • Technical Skills: Ability to review agency provisions, manage amendments/waivers, and ensure compliance with ECA policy obligations.
  • Soft Skills: Client-focused with a commitment to excellent customer service. Strong communication (written and verbal), time management, and presentation skills. Ability to work under pressure, manage priorities, and build relationships with internal and external stakeholders.
  • Desirable: Experience in Project and Infrastructure Finance and credit exposure.
Why Apply?

This role offers the opportunity to manage a complex portfolio independently, work and specialist with global ECAs, and contribute to high-value transactions in a collaborative, client-centric environment. The hybrid working model and competitive salary make it an attractive proposition for experienced professionals.

Location: London
Working Arrangement: Hybrid (2 days in office, 3 days at home)
Salary: Up to £90,000

ECA Agency Client Service Manager in London employer: Johnson & Associates

Join a globally recognised financial institution that prioritises employee growth and development within a dynamic and collaborative work culture. As an ECA Agency Client Service Manager in London, you will enjoy a hybrid working model, competitive salary, and the chance to manage complex portfolios while building strong client relationships in a supportive environment that values excellence in service delivery.

J

Contact Details:

Johnson & Associates Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ECA Agency Client Service Manager in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Johnson & Associates. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace ECA Agency Client Service Manager in London

Relationship Management
Portfolio Management
ECA Coordination
Deal Lifecycle Oversight
Stakeholder Collaboration
Client Relationship Development
Pricing and Repricing

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Johnson & Associates.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Johnson & Associates's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Johnson & Associates

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Johnson & Associates.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Johnson & Associates will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Johnson & Associates employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.