ECA Agency Client Service Manager in London

ECA Agency Client Service Manager in London

London Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage a complex portfolio of Export Finance transactions and build strong client relationships.
  • Company: Globally recognised financial institution with a focus on client service.
  • Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on client-centric solutions.
  • Why this job: Join a dynamic team and make an impact in high-value financial transactions.
  • Qualifications: Experience in syndicated loans and excellent communication skills required.

The predicted salary is between 60000 - 80000 Β£ per year.

A globally recognised financial institution is seeking an ECA Agency Client Service Manager to join its Loan Agency Client Services team. This role focuses on delivering first-class relationship management to clients involved in Export Finance transactions, ensuring compliance with ECA policies and managing a complex portfolio with minimal supervision.

Key Responsibilities:

  • Portfolio Management: Act as Facility Agent, ECA Agent, and Intercreditor Agent for a portfolio of syndicated Export Finance loan transactions.
  • ECA Coordination: Liaise with Export Credit Agencies on policies, insurance, and covered facilities.
  • Deal Lifecycle Oversight: Manage the end-to-end lifecycle of deals, from mandate to final repayment, including amendments, waivers, and consents.
  • Stakeholder Collaboration: Work with internal teams, clients, lenders, lawyers, and ECAs to onboard, execute, and close deals while resolving operational issues.
  • Client Relationships: Develop and maintain strong client relationships to identify new business opportunities.
  • Pricing & Repricing: Focus on pricing for out-of-scope events and opportunities to reprice on refinances and amendments.

Requirements:

  • Experience: Proven background in a comparable role, with a strong understanding of the Syndicated Loan Market and ECA-backed financing.
  • Technical Skills: Ability to review agency provisions, manage amendments/waivers, and ensure compliance with ECA policy obligations.
  • Soft Skills: Client-focused with a commitment to excellent customer service. Strong communication (written and verbal), time management, and presentation skills. Ability to work under pressure, manage priorities, and build relationships with internal and external stakeholders.
  • Desirable: Experience in Project and Infrastructure Finance and credit exposure.

Why Apply? This role offers the opportunity to manage a complex portfolio independently, work with global ECAs, and contribute to high-value transactions in a collaborative, client-centric environment. The hybrid working model and competitive salary make it an attractive proposition for experienced professionals.

Location: London

Working Arrangement: Hybrid (2 days in office, 3 days at home)

ECA Agency Client Service Manager in London employer: Johnson & Associates Rec Specialists Ltd

As a globally recognised financial institution, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our London-based team enjoys a hybrid working model, allowing for flexibility while engaging in meaningful client relationships and high-value transactions. With competitive salaries and the opportunity to work with global Export Credit Agencies, we are committed to providing a rewarding and supportive environment for our employees.

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Contact Details:

Johnson & Associates Rec Specialists Ltd Recruitment Team

We think you need these skills to ace ECA Agency Client Service Manager in London

Relationship Management
Export Finance Knowledge
Portfolio Management
ECA Coordination
Deal Lifecycle Management
Stakeholder Collaboration
Client Relationship Development