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For Companies At a Glance
- Tasks: Lead loan operations, manage a high-performing team, and drive process improvements.
- Company: Global financial institution offering a dynamic and inclusive work culture.
- Benefits: Competitive salary up to £95,000, hybrid working, and professional development opportunities.
- Why this job: Shape operational strategy and make a real impact in the financial sector.
- Qualifications: Leadership experience in loan operations and strong communication skills.
- Other info: Work with senior leadership on complex, high-value transactions.
Up to £95,000 | Hybrid Working | London
About the Role
We are seeking a Senior Loans Agency Operations professional to join our clients team in a Vice President capacity working 2 days a week in the office and 3 from home. This is an exceptional opportunity for a strategic Loan Operations professional to support the Director of Loan Agency Administration, driving operational excellence across Corporate Banking loan portfolios in London and MEA regions. You will play a pivotal leadership role in ensuring seamless day-to-day operations, managing a high-performing team, and driving continuous improvement initiatives to enhance processes, systems, and service delivery.
Key Responsibilities
- Strategic Leadership & Team Management
- Support the Director of Loan Agency Administration in delivering strategic objectives for the function.
- Supervise and develop a team, ensuring adherence to processes, procedures, and quality standards.
- As a member of the Leadership Team, drive consistency in operating standards across Operations.
- Take an active lead in the Operations change strategy, demonstrating commitment through delivery.
- Promote an inclusive, collaborative culture that breaks down silos and enhances team performance.
- Operational Excellence & BAU Management
- Ensure effective running of day-to-day loan agency operations, identifying operational issues and mitigating risk.
- Oversee timely and accurate processing of drawdowns, rollovers, repayments, prepayments, guarantee bookings, transfers, new deals, and fees as Agent.
- Process primary and secondary trades with accuracy and efficiency.
- Monitor the group email inbox and ensure swift resolution of queries.
- Ensure nostro outstandings are tightly controlled and reconciled.
- Report delayed items, disputed amounts, and provide updates on outstanding investigations to the Director.
- Stakeholder Management & Communication
- Liaise with front office, lenders, and borrowers to ensure relevant approvals are obtained.
- Communicate effectively with customers, relationship managers, and participant banks to ensure agency facilities are handled in accordance with loan agreements.
- Maintain robust links with internal teams and demonstrate proactive problem-solving.
- Process Improvement & Systems Enhancement
- Ensure adherence to key performance indicators and Quality Assurance standards.
- Work closely with technology teams to establish required system enhancements.
- Drive prioritisation and plan/manage change initiatives for the function.
- Assist with projects and ad hoc tasks that advance the capabilities and scope of the team.
- Contribute to departmental reporting and internal controls preparation.
What We’re Looking For
Essential Qualifications & Experience
- Demonstrable leadership experience in loan operations.
- Detailed knowledge of loan products and comprehensive understanding of loan documentation.
- Proven customer-centric career experience in banking or financial services.
- Experience working as Loan Agent on syndicated facilities.
Key Skills & Competencies
- Excellent organisational and time management abilities.
- Outstanding communication skills for engaging with senior stakeholders.
- Demonstrable ability to innovate, support change, and problem-solve effectively.
- Collaborative nature with a track record of contributing to successful team performance.
- Ability to work independently whilst maintaining robust team connections.
- Proactive approach to identifying and resolving issues.
- Strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams).
Leadership Qualities
- Proven ability to supervise teams and drive performance.
- Strategic mindset with operational delivery focus.
- Commitment to fostering an inclusive, high-performing culture.
- Change management experience and ability to lead transformation initiatives.
What We Offer
- Competitive Package: Salary up to £95,000.
- Hybrid working arrangement: 2 days a week in office & 3 working from home.
- Leadership role within a global financial institution.
- Opportunity to shape operational strategy and drive meaningful change.
- Professional Development: Work alongside senior leadership in a strategic capacity.
- Exposure to complex, high-value loan transactions across multiple jurisdictions.
- Lead process improvement and technology enhancement initiatives.
- Develop your leadership capabilities in a dynamic environment.
Additional Information
Candidates must have the right to work in the UK without requiring sponsorship.
Loan Agency Operations Manager employer: Johnson & Associates Rec Specialists Ltd
Contact Detail:
Johnson & Associates Rec Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loan Agency Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those in loan operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their loan products and recent news. This will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've driven operational excellence or led a team through change. This is key for a role like Loan Agency Operations Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Loan Agency Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Loan Agency Operations Manager. Highlight your leadership experience and any specific loan operations expertise you have. We want to see how your background aligns with the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence and led teams in the past. Remember, we love a good story!
Showcase Your Skills: Don’t forget to highlight your organisational and communication skills. We’re looking for someone who can engage with senior stakeholders and manage a high-performing team. Make sure these skills are front and centre in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Johnson & Associates Rec Specialists Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of loan products and documentation. Familiarise yourself with the specific operations and challenges in loan agency management, especially in the Corporate Banking sector. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience and how you've successfully managed teams in the past. Think about times when you drove operational excellence or led change initiatives. This is your chance to demonstrate your strategic mindset and ability to foster a collaborative culture.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since you'll be liaising with senior stakeholders, it's crucial to showcase your outstanding communication skills. Be ready to discuss how you've engaged with various parties in previous roles and resolved complex issues.
✨Be Proactive About Problem-Solving
Think of specific instances where you've identified operational issues and implemented solutions. Highlight your proactive approach to problem-solving and how it has positively impacted your team or organisation. This will show that you're not just reactive but also a forward-thinking leader.
