At a Glance
- Tasks: Manage a portfolio of properties and build strong relationships with landlords and tenants.
- Company: Join a fast-growing and innovative London estate agency, Johns&Co.
- Benefits: Enjoy enhanced holiday allowance, comprehensive benefits, and performance-based incentives.
- Other info: Access to professional development opportunities and wellbeing support.
- Why this job: Make a significant impact while developing your career in property management.
- Qualifications: Extensive experience in residential property management and ARLA qualification required.
The predicted salary is between 35000 - 42000 £ per year.
Step into a rewarding career with Johns&Co's rapidly growing Property Management team. We are actively recruiting talented professionals who are ready to make a significant impact. At Johns&Co, we understand that our support teams are the backbone of our success, and we are committed to providing you with the opportunities and resources you need to excel. Join a high-performing team that is dedicated to delivering outstanding customer service and building strong, lasting relationships with our valued clients. Here, your work will be recognised, your contributions will be valued, and your professional growth will be supported.
Your Responsibilities as a Senior Property Manager:
- Build and maintain strong relationships with both landlords and tenants by providing outstanding customer service.
- Proactively manage a portfolio of approximately 175 residential properties, addressing maintenance issues, chasing rental arrears, and negotiating deposit returns and disputes.
- Leverage your strong technical knowledge of property management to effectively resolve complex issues.
- Play a key role in training and mentoring staff, sharing your comprehensive expertise with the team.
Your Skills and Experience:
- Extensive experience in residential Property Management, with a proven track record of success.
- Excel at developing and mentoring staff, demonstrating a proven ability to conduct effective training sessions.
- Hold an ARLA qualification and demonstrate in-depth technical knowledge of current market trends and regulations.
- Exceptionally organised and composed individual.
- Known for exceptional customer service skills, consistently delivered in previous roles.
Why Join Us?
- Enhanced holiday allowance, including additional holiday schemes and birthday leave.
- Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
- Company wide performance-based incentives, including international trips.
- Wellbeing – Access to therapy sessions with over two hundred trained therapists.
- Employee referrals scheme.
- Opportunities for professional development and career growth.
About Us:
At Johns&Co we’re a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We’re not just about where we’ve been, but where we’re headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.
Senior Property Manager in London employer: Johns&Co
Johns&Co is an exceptional employer, offering a vibrant work culture in the heart of London that prioritises employee growth and development. With enhanced holiday allowances and a comprehensive benefits package, team members are supported in achieving a healthy work-life balance while building meaningful relationships within the property management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager in London
✨Tip Number 1
Network like a pro! Attend property management events or local meet-ups to connect with industry professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your achievements in property management. Highlight your success stories, especially those that demonstrate your exceptional customer service and problem-solving abilities.
✨Tip Number 3
Ace the interview! Research Johns&Co thoroughly and come prepared with questions that show your interest in their growth and values. Be ready to discuss how your experience aligns with their mission of delivering outstanding service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Johns&Co and contributing to our exciting journey.
We think you need these skills to ace Senior Property Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your property management experience and any relevant qualifications, like your ARLA certification, to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about property management and how your previous roles have prepared you for this position. Be genuine and let your personality come through!
Showcase Your Customer Service Skills:Since we value outstanding customer service, make sure to include examples of how you've excelled in this area. Whether it's resolving tenant issues or building relationships with landlords, we want to see your success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Johns&Co
✨Know Your Stuff
Make sure you brush up on your technical knowledge of property management. Be ready to discuss current market trends and regulations, as well as any specific challenges you’ve faced in previous roles. This will show that you’re not just experienced but also up-to-date with the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you resolved issues for landlords or tenants. This will demonstrate your ability to build strong relationships, which is key for a Senior Property Manager.
✨Highlight Your Mentoring Experience
Since the role involves training and mentoring staff, be ready to share your experiences in this area. Discuss how you’ve successfully developed others in your previous positions and what techniques you used to ensure effective training sessions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Johns&Co. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
