At a Glance
- Tasks: Manage a portfolio of residential properties and build strong relationships with landlords and tenants.
- Company: Join Johns Co, a fast-growing and innovative London estate agency.
- Benefits: Enjoy enhanced holidays, comprehensive benefits, and performance-based incentives.
- Other info: Access to professional development and wellbeing support.
- Why this job: Make a real impact in property management while growing your career.
- Qualifications: Experience in residential property management and ARLA qualification required.
Salary: Basic salary £35,000, plus a quarterly paid commission incentive.
OTE: £36,750 - £42,000
Location: Vox Studios, 1-45 Durham Street, SE11 5JH
The Role
Step into a rewarding career with Johns Co's rapidly growing Property Management team. We are actively recruiting talented professionals who are ready to make a significant impact. At Johns Co, we understand that our support teams are the backbone of our success, and we are committed to providing you with the opportunities and resources you need to excel. Join a high-performing team that is dedicated to delivering outstanding customer service and building strong, lasting relationships with our valued clients. Here, your work will be recognised, your contributions will be valued, and your professional growth will be supported.
Your Responsibilities as a Senior Property Manager:
As a Senior Property Manager, you will build and maintain strong relationships with both landlords and tenants by providing outstanding customer service, proactively manage a portfolio of approximately 175 residential properties, addressing maintenance issues, chasing rental arrears, and negotiating deposit returns and disputes. Leveraging your strong technical knowledge of property management, you will not only effectively resolve complex issues but also play a key role in training and mentoring staff, sharing your comprehensive expertise with the team.
Your Skills and Experience:
- You bring extensive experience in residential Property Management, with a proven track record of success.
- You excel at developing and mentoring staff, demonstrating a proven ability to conduct effective training sessions.
- You hold an ARLA qualification and demonstrate in-depth technical knowledge of current market trends and regulations.
- You are an exceptionally organised and composed individual.
- You are known for your exceptional customer service skills, consistently delivered in previous roles.
Why Join Us?
- Enhanced holiday allowance, including additional holiday schemes and birthday leave.
- Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
- Company wide performance-based incentives, including international trips.
- Wellbeing – As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.
- Employee referrals scheme.
- Opportunities for professional development and career growth.
About Us:
At Johns Co we’re a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with.
We're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.
Senior Property Manager employer: Johns
At Johns Co, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our Vox Studios location in London. With a strong focus on employee wellbeing, professional development, and a comprehensive benefits package, we ensure that our team members feel valued and supported as they grow in their careers. Join us to be part of a high-performing team that is dedicated to delivering outstanding customer service while enjoying unique perks like enhanced holiday allowances and performance-based incentives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Johns.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Johns? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Johns's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Property Manager role at Johns, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Johns
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Johns operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Johns. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Johns.
